Manager at MCADOO'S SEAFOOD COMPANY (2025-02 – Present)
- Recruited, hired, and trained over 30 front-of-house.
- Designed weekly schedules optimized for peak dining hours, reducing labor costs.
- Managed operational Net sales up to $250k weekly while successfully tracking daily revenue and expenses.
- Analyzed P&L statements weekly to identify spending variances and execute corrective measures.
- Supervised daily operations for a high-volume facility serving over 800 covers per night.
- Resolved customer complaints immediately, maintaining an overall guest satisfaction rating above 95%.
- Enforced strict adherence to OSHA, local health department codes, and safe food-handling procedures.
- Monitored alcohol service compliance according to local state liquor authority standards.
- Collaborated with executive chefs to engineer seasonal menus that maximize high-profit items.
- Executed localized marketing promotions via social media, growing repeat guest traffic
Operational Manager at GIZA EGYPTIAN EATERY (2022-10 – 2024-10)
- Food preparation, Cooking, preparing, and stocking food, condiments, and supplies
- Customer service, Taking orders, serving food and drinks, and educating customers about menu items.
- Food safety, Following food safety guidelines and cleaning and sanitizing kitchen equipment
- Truck management, Driving the truck, monitoring the generator and propane tank, and replenishing fuel
- Organization, Setting up the truck, including tables, chairs, menus, and utensils, and organizing the kitchen
- Cleaning the truck, kitchen, and other work areas
- Problem solving, Being able to think on your feet and solve problems with the truck, equipment, supplies, or food.
- Marketing, Keeping up with new trends and marketing the food truck, such as wrapping it in a fun design.
- Accounting, Tabulating recurring costs, making payroll, and tracking credit card processing fees
Server/Bartender at MCADOO'S SEAFOOD COMPANY (2021-05 – 2022)
Responsible for working in close cooperation with the waiters and restaurant managers to service food and beverages to guests at the bar.
- Welcoming, acknowledging and greeting guests who come to the bar for a drink.
- Mixing and serving alcoholic beverages to customers.
- Checking a customer's ID to confirm that they are legally able to consume alcohol.
- Ensuring that the bar is always well stocked with a wide selection of wines & spirits.
- Advising guests on their choice of champagnes, spirits, beers, whiskies and brandies.
- Washing up glasses, dishware and utensils and then putting them in their own place.
- Closing the bar at the end of a shift by switching the lights off and ensuring that the building is locked and secure.
Server/Bartender at New York Beer Project (2018-05 – 2021)
- Greeting guests in a timely and professional manner.
- Notified management of ordering needs (liquor, wine, paper goods, etc.).
- Served each guest courteously, quickly and efficiently.
- Consistently use suggestive selling techniques.
- Waited on multiple customers at the bar and the bar area.
- Maintained full knowledge of beverage lists and seasonal updates.
- Enthusiastically and appealingly described food and drinks specials to guests.
- Managed strict beverage control to minimize waste.
- Bartend and service guest in a Wedding/Banquet setting.
Bartender / server at Zebb's Deluxe Grill & Bar (2017-10 – 2018-05)
Responsible for working in close cooperation with the waiters and restaurant managers to service food and beverages to guests at the bar.
- Welcoming, acknowledging and greeting guests who come to the bar for a drink.
- Mixing and serving alcoholic beverages to customers.
- Checking a customer's ID to confirm that they are legally able to consume alcohol.
- Ensuring that the bar is always well stocked with a wide selection of wines & spirits.
- Advising guests on their choice of champagnes, spirits, beers, whiskies and brandies.
- Washing up glasses, dishware and utensils and then putting them in their own place.
- Closing the bar at the end of a shift by switching the lights off and ensuring that the building is locked and secure.
- Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated.
Bartender / server at Seneca Buffalo Creek Casino (2015-09 – 2017-10)
- Preparing and serving drinks to customers following the recipes set.
- Preparing cocktails and mixing ingredients such as juices, soda, water and more.
- Suggesting drinks from the menu to help guests choose.
- Maintaining the liquor supplies and ordering them when needed
- Operating register and other verification machines.
- Arranging display with bottles and glasses for smart looking bar counter.
- Handling cash and returning change to customers.
- Cleaning and hygienically maintaining the car and its various equipments.
Store Manager at Domino's Pizza (2009-09 – 2015-09)
- Greeted guests and took their food orders
- Kept eating area clean at all times and occasionally supported kitchen staff in food preparation
- Adhered to strict NJ Health and Safety standards while handling and preparing food
- Responsible for cash balance at the end of the day
- Trained new employees on handling phone orders and satisfying customers.
