Restaurant Manager at Martinos (2023-07 – Present)
- Maintained high standards of cleanliness, sanitation, and safety throughout the restaurant
- Developed and implemented standard operating procedures to improve efficiency and consistency in service delivery
- Managed a team of staff members, providing training, coaching, and performance evaluations
- Oversaw daily operations of a busy restaurant, ensuring smooth and efficient service
Licensed Insurance Agent at American Income Life Insurance Company (2022-02 – 2023-06)
- Prospected and qualified new clients by effectively leveraging the company's referral system to maintain a steady pipeline of warm leads
- Conducted comprehensive needs analyses to recommend appropriate life insurance products, including term and whole life policies
- Explained policy features, benefits, and premium structures clearly to clients, guiding them through the application process from start to finish
- Maintained state licensing compliance and adhered to company standards and product guidelines to ensure accurate and ethical client interactions
- Cultivated ongoing client relationships through annual policy reviews, beneficiary updates, and proactive outreach during major life events
Sales Associate at Shingle all the Way (2021-08 – 2022-01)
- Generated leads through door-to-door canvassing, referrals, and storm-damage outreach to build a consistent pipeline of prospective customers
- Conducted on-site roof inspections and delivered detailed estimates, educating homeowners on materials, warranties, and repair vs. replacement options
- Coordinated with production crews and project managers to ensure smooth handoff from sale to installation, maintaining strong customer communication throughout
- Negotiated contracts and closed sales, consistently meeting or exceeding monthly revenue targets
- Built long-term client relationships and secured repeat business and referrals through responsive follow-up and post-project satisfaction checks
Online Grocery Pickup at Walmart (2020-09 – 2021-03)
Worked with a highly skilled team to deliver and prep customers groceries orders and bring them to their car in a timely manner.
