Customer Service Rep- Recent College Graduate
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I was born and raised in the San Francisco Bay Area. I am currently 22 years old and would describe myself as a driven, hard working, and professional individual. I have worked in customer service, education, and law enforcement while obtaining a Bachelor’s of Science in Criminal Justice.
I have a love for all countries, cultures, and people. I am outgoing, energetic, and like to better myself through new experiences. As a recent graduate, what I lack in experience I make up for in competancy and motivation.
I graduated university in December of 2021 with a bachelor's degree in criminal justice. In January of 2022 I moved to Milan Italy. For 8 months I tutored English for grade-school students after school Monday Friday.
Improved their grammar and educated them in the topics of mathematics, geography, and history. Used creative methods to engage students in different subjects, communicate, and help them find more enjoyment in their studies. I adapted to new environments, cultures, and ways of life.
Built relationships and bonds with students in a respectful and professional manner. Prior to this I worked for Security Eye Patrol Inc. A private security company which provides security personnel at a variety of organized events and contracted sites.
I worked with this company on and off for 3 years whenever I was available (usually when I was home from my university). I worked many different events including county fairs, rodeos, graduations, and horse races. I interacted with the public consistently and never had a problem with persons or supervisors.
I always followed company policy and safety procedures during my time with the company. I secured properties, inspected buildings, provided information to law enforcement, secured entrances and exits with x-ray machinery. Currently I am a Customer Service Represenative for United Airlines in San Francisco.
My job consists of everything ranging from helping passengers check in for flights to working with Federal Law Enforcement to clear and check baggage entering the United States.
I studied criminal justice and psychology while at University. I have taken classes on a variety of topics including police science, law, mathematics, social work, philosphy, and education.