IT Student
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Results-driven IT Support Specialist with a growing foundation in computer science, technical troubleshooting, and systems support. Skilled in configuring, maintaining, and supporting a wide range of hardware, software, and network technologies. Strong ability to diagnose technical issues, deliver efficient solutions, and provide exceptional end-user support.
Adept at communicating technical concepts to non-technical users while maintaining high customer satisfaction. Passionate about emerging technologies, cybersecurity awareness, and continuous technical skill development.
Assisted users with resolving technical and software-related issues efficiently and professionally.
Configured and maintained computer systems, peripherals, and technical equipment.
Provided step-by-step technical guidance to improve user understanding and system usability.
Applied analytical and troubleshooting skills to identify and resolve system errors.
Maintained strong communication with users to ensure timely issue resolution and customer satisfaction.
Demonstrated adaptability when learning and supporting new technologies and systems.
Bachelor of Science in Computer Science (In Progress)
Expected Graduation: Ongoing since September 2023
