General Manager at Alamo Drafthouse and Cinema (2025-02 – Present)
oversees total venue operations, financial performance, and team leadership to deliver an exceptional dine-in movie experience
- Financial Management: Analyze and manage the venue's Profit and Loss (P&L) statements, control labor costs and COGS (Cost of Goods Sold), and drive revenue growth.
- Team Leadership: Champion company values, recruit and develop staff, and foster a positive workplace culture.
- Operations Oversight: Maintain high standards for scratch-kitchen food quality, guest service, theater presentation, and facility maintenance.
General Manager at PF CHANGS (2024-01 – 2025-01)
- Operations: Oversee front-of-house and back-of-house functions to ensure smooth daily shifts.
- Financial Control: Manage the profit and loss (P&L) statement, control the cost of goods, and hit EBITDA and key performance indicator (KPI) targets.
- Guest Experience: Deliver a guest-focused environment and maintain high service standards.
- Team Development: Train, mentor, and coach staff members at all levels to support professional growth.
- Logistics & Marketing: Handle local restaurant marketing, catering deliveries (sometimes using a rental truck), supply runs, and travel between locations when needed.
General Manager at Sweet Green (2022-09 – 2024-01)
- People Leadership: Hire, train, develop, motivate, and mentor team members to build an inclusive store culture.
- Operations: Maintain high standards of food quality, safety, and cleanliness while optimizing fast-paced kitchen processes.
- Business Performance: Plan, manage, and forecast financials, labor, and inventory using store technology.
General Manager at Red Robin Gourmet Burgers (2017-03 – 2022-09)
- Profit and Loss (P&L): Control labor and food costs, manage budgets, and increase sales.
- Team Leadership: Hire, train, and motivate managers and hourly staff.
- Guest Service: Ensure high food quality and great customer care.
- Safety and Standards: Keep the restaurant clean, safe, and compliant with health laws.
Assistant General Manager at Red Robin Gourmet Burgers (2012-02 – 2017-02)
Acts as the second-in-charge, partnering with the Restaurant Managing Partner to run smooth daily operations and lead team culture.