Front Desk Manager at Extended Stay Hotels (2020-05 – Present)
- Responsible For all inventory ordering
- Employee scheduling
- Check ins and Check outs
- Night audits
- Shop call tracking
- Customer satisfaction
- Manage online and phone reservations
- Train front desk agents
Shipping and Receiving Supervisor at DHL Campbells (2018-06 – 2021-07)
I supervise employees involved in loading and unloading materials, checking invoices, pulling stock, operating material handling equipment, and other warehouse and delivery duties. Maintains shipping records. Maintains an inventory of stock on hand of both short term storage and that which is replenished as needed.
- Verify labels and product is correct before shipping out
- Monitor production of associates
Forklift Operator at Dr Pepper (2017-05 – 2018-04)
- Load and unload trucks.
- Lift, carry, pick, and stack materials
- Remove full product from palletizer to staging area.
- Supply packaging material, cartons and hulls to line as needed.
- Perform general housekeeping duties in the warehouse or production area and duties as assigned.
Forklift Operator at Keurig Dr Pepper (2017-05 – 2018-04)
- Load and unload trucks.
- Lift, carry, pick, and stack materials
- Remove full product from palletizer to staging area.
- Supply packaging material, cartons and hulls to line as needed.
- Perform general housekeeping duties in the warehouse or production area and duties as assigned.
Warehouse Associate at Amazon (2015-02 – 2017-04)
- Perform production duties as needed
- Pick/pack orders, receive/stow product
- Ensure inventory accuracy, and unload/load trucks
- Continued meeting or exceeding of department performance goals
- Excellent communication skills- able to coach, train and assist team members
- Operate carts, dollies, hand trucks, forklifts, order pickers, and other equipment to move large quantities of merchandise
Amazon Warehouse Associate at Amazon Warehouse (2015-02 – 2017-04)
- Perform production duties as needed
- Pick/pack orders, receive/stow product
- Ensure inventory accuracy, and unload/load trucks
- meeting or exceeding of department performance goals
- Excellent communication skills- able to coach, train and assist team members
- Operate carts, dollies, hand trucks, forklifts, order pickers, and other equipment to move large quantities of merchandise
Shift Lead at Walgreens (2012-07 – 2014-10)
- Ensure the floor and stock room are ready for the business day
- Opens and closes the store in the absence of store management, including all required systems startups, required cash handling
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
- Models and delivers a distinctive and delightful customer experience.
Assistant Manager at Walgreens (2012-07 – 2014-10)
- Ensure the floor and stock room are ready for the business day
- Opens and closes the store in the absence of store management, including all required systems startups, required cash handling
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
- Models and delivers a distinctive and delightful customer experience.
Forklift Operator/Material Handler at Walmart (2009-05 – 2011-12)
- Operate forklift or other hand truck
- Perform cycle counts as required
- Pick, wrap and stage orders to be shipped
- Use wireless RF scanning equipment to ensure accuracy of inventory
- Adhere to quality and customer service standards set forth by the company
Material Handler at Walmart Forklift Operator (2009-05 – 2011-12)
- Operate forklift or other hand truck
- Perform cycle counts as required
- Pick, wrap and stage orders to be shipped
- Use wireless RF scanning equipment to ensure accuracy of inventory
- Adhere to quality and customer service standards set forth by the company
