SAP EWM Consultant - Tata Consultancy Services
(2025-11)
Client: Boston Scientific | Multi-plant SAP S/4HANA EWM support Provide production support and continuous improvement for multiple global manufacturing and distribution plants operating distinct warehouse processes, local requirements, interfaces, and custom EWM solutions.
- Analyze and resolve complex inbound and outbound issues involving delivery creation and distribution, goods receipt, putaway, picking, packing, staging, loading, PGI, returns, posting changes, quality inspection, serial numbers, batches, stock discrepancies, and document status inconsistencies.
- Deliver SAP EWM enhancements across customized plant processes, translating business requirements into functional specifications and coordinating development, testing, and deployment with technical teams.
- Resolve serial-number status mismatches by reviewing stock assignments and movement historyacross EWM and S/4HANA; coordinate corrections to restore consistent inventory and delivery processing.
- Investigate intermittent Box Content List and shipping-label defects by reviewing initial and reprint behavior, spool records, application logs, custom functions, HU/tracking-number mapping, request/response payloads, and integrations with custom shipping applications and XPS.
- Support outbound shipping and transportation issues involving Transportation Units, HU assignment, load lists, shipment labels, freight-related updates, and PGI failures; coordinate workarounds and permanent fixes with functional, ABAP, integration, and vendor teams.
- Troubleshoot qRFC queues, IDocs, application logs, delivery documents, warehouse tasks, stock, and master data using SAP warehouse monitoring, delivery analysis, table review, and EWM diagnostic reports.
- Support Inventory Management plant operations and UPS-related shipping processes, including delivery execution, parcel labels, tracking information, interface failures, and coordination with plant, integration, and carrier-support teams.
- Support physical inventory and stock correction activities, including difference-analyzer issues, tolerance-group validation, recount and adjustment analysis, special-stock partner checks, blocked G/L postings, and reconciliation of EWM and S/4HANA inventory status.
- Coordinate SAP Notes, code corrections, transport movement, retrofit, and regression testing across development, test, quality, and production landscapes for EWM and GTS-integrated changes.
- Manage enhancements, defects, and operational support through Jira and ServiceNow incidents/change requests; document impact, acceptance criteria, technical and functional details, test evidence, root-cause findings, workarounds, release readiness, risks, and stakeholder updates.
- Create and execute unit, regression, and UAT scenarios in qTest and project test repositories; coordinate business, warehouse, QA, pre-QA, ABAP, GTS, and central teams through testing, defect resolution, sign-off, deployment, and post-release validation.
- Partner with SAP support and external vendors by raising detailed cases, supplying reproducible evidence, logs, document numbers, configuration context, and business impact, then tracking recommendations through closure.
- Prepare process documents, test scripts, handover materials, design notes, incident updates, and user communications; provide guidance to warehouse users and support teams across plants.
SAP EWM Consultant - Zimmer Biomet - Warsaw, Indiana
(2024-07 - 2025-10)
Post-go-live business and warehouse support Supported business users and warehouse operations after go-live, stabilizing end-to-end embedded EWM processes across high-volume manufacturing and distribution environments.
- Resolved inbound issues involving ASNs, inbound deliveries, goods receipt, putaway, batch and serial management, quality inspection, IDoc failures, and S/4HANA-to-EWM document distribution.
- Supported outbound order processing, wave release, warehouse-task creation, picking, packing, HU management, loading, Transportation Unit assignment, PGI, pro forma billing, and international shipment execution.
- Monitored and corrected qRFC queues and IDocs, including stuck LUWs and delivery-distribution failures, while coordinating with SD, MM, middleware, ABAP, and warehouse teams.
- Investigated UOM and fractional-quantity discrepancies, stock inconsistencies, returns scenarios, 3PL/DHL integrations, JDE interfaces, and master-data gaps using warehouse monitor, delivery transactions, tables, and application logs.
- Supported RF picking and putaway enhancements, user defaults, validations, label printing, wave templates, HU creation, cross-docking, and warehouse process improvements.
- Performed regression and pre-release validation, documented defects and resolutions, prepared SOPs and user guides, and facilitated training and knowledge-transfer sessions for business and support users.
SAP EWM Analyst - Cognizant Technology Solutions - Hyderabad, India
(2018-12 - 2022-05)
Multiple client implementation and support engagements Participated in SAP EWM implementation and support engagements for multiple clients, contributing across requirements gathering, as-is/to-be analysis, fit-gap assessment, configuration, testing, cutover, hypercare, and steady-state support.
- Supported warehouse structure and process configuration, including storage types, sections, bins, activity areas, work centers, warehouse process types, determination strategies, warehouse-task creation rules, packaging specifications, POSC, and LOSC.
- Delivered functional support for inbound, outbound, replenishment, physical inventory, RF, HU, wave, staging, loading, goods receipt, putaway, picking, packing, PGI, production supply, and inventory-adjustment processes.
- Prepared business process documents, functional specifications, configuration documentation, test scenarios, cutover checklists, SOPs, and training materials for implementations, enhancements, and production fixes.
- Executed unit, integration, regression, and user-acceptance testing; documented results, managed defects, retested corrections, and supported business sign-off and go-live readiness.
- Analyzed queues, IDocs, delivery document flow, stock, master data, RF transactions, labels, and interfaces; reprocessed failures and coordinated resolution with ABAP, middleware, Basis, SD, MM, QM, PP, and TM teams.
- Supported cycle counting and physical inventory corrections, RF and label issues, outbound wave and freight/TU synchronization, and end-to-end integration between ERP/S/4HANA, EWM, TM, and third-party systems.
- Provided L1/L2 production support, incident prioritization, root-cause analysis, user assistance, knowledge transfer, and continuous-improvement recommendations across client warehouse operations.
