American Specialty Health- Clinical Representative 08/2022-current
- Speak with healthcare providers and provide patient insurance information
- Speak with patients and go over their health plan deductibles, copays, and coinsurance
- Go over claims and or reprocess claims for health care providers
Teleperformance- AT&T 10/2020-08/2022
- Speak with customers regarding internet, landline, and cell phone service
- Go over billing with customers and answer questions regarding services.
- Make adjustment to billing and/or reset service.
Ark-La-Tex Foot and Ankle Specialist- Receptionist 02/2016-10/2020
- Checking patients in and out while collecting copays and deductible
- Verifying all health insurance according to health plan
- Scheduling appointments and filing documents
Telvista Call Center- Verizon Repair Support 12/2013-01/2016
- Receive inbound calls regarding internet and cell phone service
- Assist customers with any technical issues regarding services
- Escalate any technical issues by sending out a technician to visit customer home
