Assistant - Home Healthcare
(2020-01 - 2021-12)
- Administered daily health assessments and monitored vital signs to maintain patient health and wellness.
- Facilitated transportation and accompanied patients to medical appointments to ensure comprehensive care coordination.
- Delivered personalized assistance with errands and daily activities, prioritizing patient comfort and satisfaction.
Customer Service - Here to Help you Realty
(2018-04 - 2019-07)
- Assisted customers with evictions and poor credit histories in finding suitable housing options, facilitating the initial information gathering and submission for management review.
- Earned recognition for exceptional customer service, contributing to the successful placement of clients in new apartments.
HCDCO Criminal Clerk Court - A1 Personnel
(2013-04 - 2013-08)
- Managed the organization and filing of medical records for the Sheriff Department's Medical Team, ensuring accurate documentation and efficient retrieval.
- Compiled patient charts utilizing an internal database, demonstrating proficiency in medical terminology and data entry.
Medical Coding and Billing - Attending School
(2014-01 - 2018-12)
- Managed medical coding and billing processes, ensuring accurate processing of 1500 form codes, Medisoft transactions, and patient receipts, while maintaining compliance with HIPAA guidelines.
- Enhanced patient relations by attentively listening to client needs and providing administrative support to management, contributing to a client-focused healthcare environment.
- Conducted training for clerks on proper medical records filing and data management, facilitating efficient information handling and adherence to company deadlines.
Customer Service - Kid's Directory - Houston, Texas
(2012-02 - 2012-05)
- Managed the distribution of educational materials, ensuring timely and accurate delivery to multiple locations within the designated area.
- Collaborated effectively with team members to achieve key operational objectives and maintain high standards of service.
HIM Clerk - Texas Children's Hospital - Houston, Texas
(2007-01 - 2007-12)
- Maintained the integrity of medical records, ensuring accurate entry and updating of patient documentation in electronic systems.
- Managed the timely distribution of appointment reminders and upheld the company's standards for meeting all record-keeping deadlines.
Senior Clerk - City of Houston - Houston, Texas
(2006-07 - 2007-12)
- Maintained and processed medical records for patients, ensuring strict adherence to HIPAA regulations and confidentiality standards.
- Verified and managed the accuracy of statistical data entries in healthcare documentation systems.
Dental Assistant - River Stone Dental - Missouri City, Texas
(2004-12 - 2006-05)
- Facilitated patient preparation and care, including draping, blood pressure monitoring, and ensuring overall comfort, while maintaining a sterile environment through diligent instrument sterilization.
- Enhanced operational efficiency by managing supply inventory and executing administrative tasks, contributing to the improvement of patient relations within a dynamic dental practice setting.
