Administrator at North Habana Surgical Center (2012-09 – Present)
- Designed and implemented standardized workflows across departments to improve operational consistency and reduce inefficiencies
- Developed and maintained SOPs for core operational processes, including onboarding, compliance, and daily operations
- Identified operational gaps and implemented process improvements to streamline execution and reduce rework
- Translated leadership priorities into actionable plans, coordinating cross-functional teams to ensure timely execution
- Established structured systems for tracking tasks, projects, and operational priorities
- Managed full-cycle HR operations including recruitment, onboarding, payroll, and performance management
- Oversaw regulatory compliance (AHCA, AAAASF, HIPAA, OSHA), ensuring continuous audit readiness
- Led Quality Assurance and Performance Improvement (QAPI) initiatives to enhance patient experience and operational outcomes
- Managed vendor relationships, contracts, and facility operations to optimize cost and efficiency
Site Manager III at BayCare Health Systems (2016-02 – 2022-04)
- Coordinated multi-site operational workflows to ensure consistency in execution and patient experience
- Supported development and implementation of standardized onboarding and training processes
- Partnered with leadership to identify workflow inefficiencies and implement process improvements
- Organized and maintained operational documentation, ensuring accessibility and compliance
- Managed HR functions including payroll, onboarding, and employee relations across multiple locations
- Supported audits and regulatory reviews, maintaining structured documentation systems
- Coordinated vendor management, procurement, and operational logistics
Administrator at North Habana Surgical Center (2012-09 – 2016-02)
Lead and optimize all aspects of daily operations for a high-volume surgical center, overseeing clinical, administrative, HR, and compliance functions.
- Designed and implemented standardized workflows across departments to improve operational consistency and reduce inefficiencies
- Developed and maintained SOPs for core operational processes, including onboarding, compliance, and daily operations
- Identified operational gaps and implemented process improvements to streamline execution and reduce rework
- Translated leadership priorities into actionable plans, coordinating cross-functional teams to ensure timely execution
- Established structured systems for tracking tasks, projects, and operational priorities
- Managed full-cycle HR operations including recruitment, onboarding, payroll, and performance management
- Oversaw regulatory compliance (AHCA, AAAASF, HIPAA, OSHA), ensuring continuous audit readiness
- Led Quality Assurance and Performance Improvement (QAPI) initiatives to enhance patient experience and operational outcomes
- Managed vendor relationships, contracts, and facility operations to optimize cost and efficiency
Clinical Manager / Site Manager at Women's Care Florida (2007-09 – 2012-08)
Managed clinical and administrative operations across multiple locations for a large OB/GYN practice.
- Oversaw daily operations, staff management, and workflow coordination across multiple sites
- Implemented standardized procedures to improve operational efficiency and patient flow
- Led staff training and onboarding to ensure consistency in execution and service delivery
- Coordinated internal communications, policy updates, and operational changes
- Managed office operations, supply systems, and patient navigation processes
Healthcare Recruiter at Cameron Tucker Consulting/Hillsborough County Medical Association (2006-05 – 2007-09)
- Managed full-cycle recruitment for healthcare and administrative roles across multiple practices
- Partnered with leadership to align hiring with operational needs and growth goals
- Built structured sourcing and placement processes to improve hiring efficiency
Office Administrator
