April Raya

Highly organized, self-directed businesswoman seeks employment in an environment that allows the enhancement of working capacities and professional skills.

Administrator assistant at Ajax Paving Industries of Florida LLC (2024-05 – Present)

• Clerical work: answer incoming calls, collect mail and packages, greet guests.
• Subcontractor: handle subcontracts, file invoices, answer emails, phone calls, change orders, set up Projects
• Payroll: for Subcontractors, entering in payments fir check run, attached invoices to payment, ACH and checks
• Pick up contract payments
• Travel for work
• Translate for different departments when needed
• Coordinate office events

CSR/Office assistant at Chill Squad Air Conditioning LLC (2023-06 – 2024-05)

• Clerical work: Answer phones, answer emails, transfer calls, file paperwork, sort through mail, collect packages, order Supplies.
• Schedule appointment
• Order equipment for Jobs
• Pull permits
• Warranty: paperwork, claims, and customer packers
• Customer support: answer questions, enter in new customers, update customer information
• Financing: payments, down payment, and paperwork
• Quickbook: Enter invoices from venders, look through customer accounts, print checks for payment, enter bills
• After hours phone support for emergency calls
• Assist with sister company when needed
• Help Technicians with Customers and scheduling

Assistant to office manager and Owner at Chill Squad Air Conditioning LLC (2023-06 – 2024-05)

• Make phone call to Clients and venders
• Schedule appointments and events
• Help organize: paperwork, documents, receipts
• Enter payroll and PTO

Licensed CSR at Pro America Insurance (2022-01 – 2023-06)

• Handle incoming calls
• Answer Client questions about their policies
• Customer support
• Prepare quotes for current and new customers
• Audit new business applications
• Assist with claims and claim related questions

Support receptionist as backup at Pro America Insurance (2022-01 – 2023-06)

• Clerical work: handle mail, packages, subpoenas, faxes, transfer call to other agents

HR Assistant/Production Assistant at Funsweets, LLC (2020-06 – 2021-12)

• Clerical work: handles incoming calls, answers emails, file Employees files, AP files, and other necessary daily duties needed in the office.
• Recruit and interview candidates, speak with walking that want to apply to a job.
• Administer new employee paperwork, HACCP paperwork, benefits, and other Human Resource document
• Set up new employees ADP profiles, enter new Employee into clock.
• File Quality control, production control, production control forms, update training matrix, and any other production projects or paper work.

Front Desk/Chiropractic Assistant at First Choice/WellCare Integrative Medicine (2019-10 – 2020-06)

• Chiro Therapies, exercises and stretches
• Answer all incoming calls
• Work with insurance and attorneys
• Check in patients, belling, medical coding, cash/credit card payments interpreter for patients when meeting doctors
• Scheduling appointments and uber for patients and outside facilities Input medical codes, patient information, auto and health insurance

Office Administrator at Alchemy Systems, LP (2012-06 – 2019-09)

• Administer new employee process-benefits, policies, and paperwork and other Human Resource documents
• Coordinates and assists with corporate events and meetings
• Supports Executive, Human Resource, and Finance team
• Clerical work: handles incoming calls, order and maintain office supplies, manages mail, coordinates executive and employees travel events, and other necessary daily duties needed in the office Server

Bachelors of Arts in Communications—concentration in Business – Southern New Hampshire University (2017-06 – 2021-06)