Office Assistant 1 - Vanderlande - White, GA
(2026-02)
- Sorting and organizing documents
- Managing office electronic filling folders
- Scanning documents and ensuring accurate record keeping
- Audit documents for any discrepancies
Financial Analyst - FedSync - Remote
(2023-09 - 2025-06)
- Set up new debt accounts
- Reconciling accounts
- Manage and update the scholarship program's monthly billing for delinquencies
- Calculate principal balances
- Prepare and close cases for month-end reconciliations: process waivers and refunds on accounts
- Verify and calculate overpayments from government programs
- Gather and research data for reporting
- Work within the fiscal year to analyze each case for the appropriate interest rates
- Analyzing issues and resolving dispute resolution problems
- Responding to customer/debtor inquiries regarding disputes and proof of debt
- Notify customers of delinquent accounts by email
- Maintaining records of collection and the status of all customer accounts
- Responsible for ensuring the accuracy, timeliness, and completion of all tasks
- Determining if debtor claims are valid or need more investigation
- Research payment history transactions
Customs Import Export Analyst - Mohawk Industries - Calhoun, GA
(2022-08 - 2023-09)
- Prepared Customs entry form 7501 for import shipments along with PPQ501, 3461 Cargo Release, TSCA, EPA
- Reviewed import documents for accuracy and followed up with vendors, carriers, forwarders and others as needed
- Reviewed import and export entries to ensure compliance, identify noncompliance issues, and initiate actions or provide guidance on the actions required
- Managed Mexicali accounts including completing entries and maintaining data on spreadsheets
- Maintained online system files in BOT program and participated in weekly meetings regarding improvements to the New Bot program
- Addressed a diverse range of inquiries related to USMCA eligibility, documentation and compliance
- Managed and distributed documentation from email box
Rate Desk Specialist - Southeast Mortgage - Remote
(2020-07 - 2022-08)
- Processed rate lock extensions and other changes to loan characteristics
- Ensured any pricing considerations are addressed
- Verified pricing for all locks is correctly recorded in Encompass
- Processed requests for concessions and performed calculations based on requirements from loan officers
- Conducted preliminary ATR/QM analysis to make sure loans are complying with guidelines
- Performed rate lock expirations emails to branch managers and loan officers
- Reviewed DU/LP and credit reports to ensure data is consistent with lock request
- Created and uploaded lock requests to several investors' sites
- Reviewed rate and pricing matrix to ensure accurate pricing was provided to the bank investors
Accounts Receivable Coordinator - Hapag-Lloyd - Peachtree Corners, GA
(2019-02 - 2020-07)
- Contacted customers weekly regarding delinquencies, short payments or disputed amounts
- Communicated with departments internally to assist in the collection or resolution of disputed invoices
- Monitored customer credit limits and enforced company credit policy
- Alerted management of distressed receivables and of those who have gone over the credit limit
- Sets deadlines to maximize aging of receivables to achieve key performance measures
- Assisted Management in reviewing credit applications
- Addressed high level issues and followed up on resolutions
- Maintained maximum aging of 5% over 45 days
- Posted checks and cleared down accounts receivable accounts as applicable
- Generated weekly reports as needed for analysis
- Processed refund requests and sends out monthly statements as required
- Sent statements out, updates reports and files using company systems
- Developed alternative solutions and plans to solve problems
- Supported the Accounts Receivable team with issues and inquiries
- Maintained a portfolio of 2.1 million dollars monthly
- Uploaded invoices to third party payers CASS and CTL
- Researched Wire/EFT/ACH payments for processing
- Assisted with cash applications
- Reconciled accounts with invoices/ research G/L accounts for payments
