Arellia Kelley

Compassionate and detail-oriented healthcare professional with over 20 years of experience in phlebotomy, laboratory support, and patient care. Skilled in specimen collection, processing, and handling in accordance with strict quality and safety standards. Proven ability to deliver excellent customer service, build rapport with patients, and support clinical teams in fast-paced healthcare environments.

Seeking a Laboratory Technician position at UAB Medicine where I can contribute my strong clinical skills, reliability, and commitment to patient-centered care.

Phlebotomist / Floater / Trainer - Labcorp

• Provide professional and compassionate patient care across multiple locations.
• Perform blood draws and specimen collection with accuracy and efficiency.
• Ensure proper labeling, handling, and documentation of specimens in compliance with established policies and quality standards.
• Maintain a positive patient experience through strong communication and service.
• Adapt quickly to different teams and work environments to meet patient and operational needs.
• Train and mentor new team members on phlebotomy procedures, patient care, and company standards.

Lab Assistant / Phlebotomist - Orlando Health

• Assisted with laboratory operations and patient specimen processing.
• Delivered excellent customer service to patients and healthcare staff.
• Ensured proper labeling, handling, and documentation of specimens.
• Supported lab workflow, quality control, and timely processing of specimens.

Phlebotomist / Floater / Trainer - Quest Diagnostics

(2009-01 - 2024-01)

• Collected blood specimens while maintaining patient comfort and safety.
• Built strong relationships with patients through excellent customer service.
• Traveled between sites to support staffing needs and maintain workflow efficiency.
• Trained and mentored new employees on phlebotomy techniques, safety protocols, and patient interaction.
• Supported team leadership in maintaining high standards of quality and compliance.

Phlebotomist / Team Leader - LifeSouth Community Blood Centers

(2000-01 - 2008-01)

• Performed blood collections and donor care in a high-volume environment.
• Educated donors and ensured a safe, positive donation experience.
• Maintained strict adherence to safety and quality standards.
• Led and supported a team of phlebotomists to ensure smooth daily operations.
• Trained and mentored new staff on procedures, donor care, and safety protocols.
• Monitored workflow and helped maintain productivity and compliance goals.

Patient Care Technician - UAB Hospital

(1997-01 - 2000-01)

• Assisted patients with daily care and medical needs.
• Supported nursing staff in a fast-paced hospital environment.
• Performed EKGs and monitored patient heart activity.
• Conducted glucose monitoring and accurately recorded results.
• Performed stool occult blood testing and documented findings.
• Delivered compassionate, patient-centered service.
• Maintained patient comfort and safety while ensuring quality care.

High School Diploma