Customer Service and Administrative Professional
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Dedicated customer service and administrative professional with remote customer service, caregiving, education support, and direct support experience. Skilled in communication, data entry, Microsoft Office, documentation, and problem-solving. Dependable, organized, and seeking a remote customer service, chat support, data entry, or administrative role.
Customer Service Representative at Teleworld Solutions Inc. (Present)
Provided remote customer support, resolved inquiries, documented interactions, maintained professionalism.
Caregiver at Alexander's Place LLC (2025-11 – 2026-01)
Supported clients with daily living, completed overnight responsibilities, maintained safe environment.
Home Health Aide at Always Near Home Care (2025-10 – 2026-01)
Provided in-home care and assistance with daily activities.
Teacher's Aide at Beacon City School District (2025-01 – 2025-03)
Assisted classroom instruction, behavior management, and student support.
Direct Support Professional at The Arc (2024-03 – 2024-11)
Supported adults with intellectual disabilities, dementia, hygiene, meals, and documentation.
Customer Service Representative at Apple (2019-09 – 2019-12)
Resolved customer issues while delivering excellent service.
GED – Dutchess Community College
