Arielle Hileman

Results-driven professional with 5+ years of success in high-standard customer service and client relationship management, seeking to transition into a sales position. Adaptable problem solver with a proven track record of maintaining meticulous organization and high standards of decorum in fast-paced retail and residential environments. Ready to leverage strong interpersonal skills and multitasking abilities to effectively convey complex knowledge, manage territories, and build long-term relationships with clients to enhance quality of life.

FULL TIME STUDENT - CASAL AVEDA INSTITUTE - Niles, Ohio

(2026-04 - 2026-09)

• Completed comprehensive coursework related to esthetic studies, focusing on the scientific and technical foundations of skin care
• Key areas of study included anatomy and physiology, cosmetic chemistry, electrotechnics for specialized facial treatments and advanced epidermal analysis for targeted skin assessment
• Executed high performance sales strategies to promote retail merchandise and add-on services, successfully cultivating loyal clientele and increasing profit margins
• Developed practical expertise in client consultations, skin analysis, and customized treatment plans through hands-on clinical experience

BARISTA / CASHIER - NOVA COFFEE CO - Warren, Ohio

(2025-12 - 2026-04)

• Developed relationships with regular customers, memorizing their preferences and orders resulting in high client retention
• Collaboratively functioned as a team member to ensure timely order production and streamlined workflow
• Increased store revenue through consistent upselling of pastries and specialty add-ons
• Memorized, prepared and efficiently as well as accurately served coffee, tea, cocoa and food items as well as seasonal variations through operation of espresso machine

BARISTA/CASHIER - STONE FRUIT COFFEE CO - Boardman, Ohio

(2025-09 - 2025-12)

• Made individualized beverage recommendations and educated interested customers on the sources and processes of the store’s beans and local roastery
• Independently operated Meijer location in Niles, maintaining store appearance, cleanliness, organization and consumer sales
• Managed and maintained store’s inventory through ordering, receiving and stocking supplies as well as retail products
• Restructured back-of-house organization systems resulting in higher functionality of the space and more efficient workflow

HOUSE & PET SITTER - SELF / INDEPENDENT CONTRACTOR

(2021 - 2025)

• Built long term relationships with homeowners, promptly addressing any concerns and providing regular updates to ensure a worry free experience
• Provided exceptional care and maintenance for multiple homes over the course of four years, ensuring security and peace of mind for homeowners during extended absences
• Implemented thorough housekeeping and organizing routines, ensuring homes were always kept in immaculate condition
• Administered diligent pet care, including feeding, exercise, and medication administration, guaranteeing the well being and happiness of furry companions

600 HOUR ESTHETICS PROGRAM - Esthetics - CASAL AVEDA INSTITUTE (2026-09)

High School Diploma - TRECA DIGITAL ACADEMY (2025)