Small Business Owner & Life Coach - Self Employed - Remote, Connecticut
(2020-09 - 2025-05)
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Scheduled and managed client appointments, ensuring organized and efficient daily operations.
- Established strong customer relationships through excellent communication and attentive service.
- Tracked client progress using data-driven methods, enabling adjustments to be made for optimal results.
- Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
- Improved overall client health by providing guidance on nutrition, exercise, and stress management techniques.
Automotive Logistic Assistant - Plaza Auto Mall - Long Island, NY
(2016-02 - 2017-03)
- Managed and accurately maintained critical information and records.
- Provided clear and professional communication with internal staff and external contacts.
- Assisted departmental operations by performing administrative tasks in the absence of supervisors, maintaining seamless workflow and exceptional customer service.
- Managed incoming calls from truck drivers to verify vehicle availability on-site, providing detailed and precise information.
- Utilized specialized software to program automotive keys, ensuring accuracy and security in vehicle access.
Teller & Cash Supervisor - PLS Check Cashers - Brooklyn, NY
(2014-01 - 2016-01)
- Managed a wide variety of customer service and administrative tasks to resolve issues efficiently.
- Answered a high volume of calls per day, addressing customer inquiries and solving problems.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail and ensuring accurate processing for customers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Self-Checkout Cashier (Pandemic Role) - Superfresh Food Markets - Brooklyn, NY
(2020-05 - 2021-03)
- Ensured accurate handling of cash and credit card transactions while maintaining attention to detail.
- Resolved customer inquiries and concerns promptly, delivering professional and courteous service.
- Assisted customers with purchases, guided them through self-checkout systems, and supported loyalty program enrollment.
