Title Processing Clerk (GG&D Motor vehicle Service) - Arizona Department of Transportation (ADOT) - Phoenix, AZ
(2025-10 - 2026-05)
- Process and review vehicle title and registration transactions in accordance with Arizona state laws, policies, and MVD regulations.
- Consistently meet productivity, quality, and customer service standards in a fast paced government office environment.
- Verify ownership documents, lien releases, powers of attorney, and supporting legal documentation for accuracy and compliance.
- Process title transfers, duplicate titles, registration transactions, and other motor vehicle services while maintaining a high level of accuracy.
- Enter and maintain customer and vehicle information within ADOT databases while protecting confidential information.
- Research and resolve title discrepancies and document errors to ensure timely processing.
- Review applications for completeness and identify missing or incorrect information before processing.
- Assist customers with title and registration inquiries while providing professional, courteous customer service.
- Collect and process applicable fees and maintain accurate transaction records.
- Maintain knowledge of Arizona motor vehicle laws and new regulations.
Administrative Assistant I - Nature's Wellness Center - Fort Morgan, CO
(2023-07 - 2025-10)
- Greet and assist customers and vendors in a professional, courteous manner.
- Follow all M.E.D. guidelines established by the Colorado Department of Health and Environment.
- Authenticate and validate customer identification, including passports, work permits, and driver's licenses.
- Manage incoming and outgoing mail and packages.
- Receive and inventory incoming deliveries.
- Handle confidential information with discretion.
- Answer and direct multi line phone calls to appropriate staff members.
- Maintain a clean and welcoming reception area.
- Provide administrative support including filing, scanning, copying, data entry, research, and general office duties.
Itemizer / Merchandiser / Package Handler - ThredUp - Phoenix, AZ
(2021-08 - 2023-06)
- Inspected an average of 600–800 clothing items daily while maintaining company quality standards.
- Consistently met or exceeded productivity goals of 90–120 units per hour.
- Lifted and moved merchandise weighing 35–50 pounds throughout shifts.
- Collaborated with multiple departments to ensure efficient product processing.
- Followed company safety procedures while handling inventory.
Team Lead / Supervisor - The Mint Dispensary - Tempe, AZ
(2017-05 - 2021-07)
- Registered 50–100 customers daily while providing exceptional customer service.
- Ensured departmental KPIs were achieved within required deadlines.
- Enforced HIPAA compliance and company policies.
- Managed daily cash deposits averaging $30,000.
- Consistently exceeded sales goals through product knowledge and upselling techniques.
- Resolved customer concerns professionally to maintain customer satisfaction and loyalty.
- Supervised up to 15 sales associates.
- Assisted with interviewing, onboarding, and training new employees.
Receptionist / Sales Associate - Phoenix Relief Center Dispensary - Phoenix, AZ
(2016-05 - 2017-06)
- Checked in and assisted 50–80 patients daily.
- Maintained compliance with company sanitation and state regulations.
- Built strong patient relationships through exceptional customer service.
- Educated patients on products and state compliance requirements.
- Managed inventory and maintained customer profiles using the Arizona Department of Health Services system.
Sales Associate - The Home Depot - Phoenix, AZ
(2015-02 - 2016-05)
- Maintained merchandise inventory and product availability.
- Assisted customers in locating products and departments.
- Maintained a safe, clean, and organized work environment.
- Worked independently and collaboratively to achieve team goals.
