Arlon Oliveira

Trilingual workplace experience and corporate hospitality professional supporting executives, employees, visitors, vendors, and high-profile guests in New York City. Experienced in front-of-house operations, access control, meetings and events, facilities coordination, and service recovery. Known for discretion, initiative, and calm execution in fast-paced environments.

Workplace Experience Ambassador at Cushman & Wakefield - ServiceNow Account (2026-05 – 2026-08)

• Supported daily workplace operations across executive floors, delivering high-touch service to employees, executives, visitors, vendors, and strategic stakeholders.
• Managed visitor registration, access requests, badge distribution, conference rooms, meetings, catering, facilities requests, and vendor activities.
• Created badge and temporary-badge tracking systems; maintained inventories, spreadsheets, reports, and dashboards to improve accountability and visibility.
• Monitored ServiceNow requests and partnered with leadership, security, facilities, audiovisual, housekeeping, and building management to resolve needs and support events.

VIP Hospitality & Guest Experience at Rockefeller Center (2025-06 – 2026-05)

• Delivered concierge-level service to international and high-profile guests, providing personalized assistance in English, Portuguese, and Spanish.
• Collaborated with security and operations to ensure safety and smooth guest flow; recognized in multiple five-star Google reviews for professionalism and personalized service.

MBA in Financial Economics – UNIASSELVI (2025)

Postgraduate Diploma in Accounting & People Management – UNIASSELVI (2025)

Postgraduate Diploma in Cognitive-Behavioral Therapy – UNIASSELVI (2024)

Technologist Degree in Business Process Management – UNIASSELVI (2022)