Armando Grados

Dependable and service-focused entry-level professional with one year of experience supporting staff and operations in a fast-paced hospital environment. Recognized for clear communication, accurate task completion, organization, confidentiality, and following established procedures. Eager to bring a strong work ethic and customer-first attitude to a financial customer service role while learning account, payment, and financial-service processes.

Facilities Intern at Kaiser Permanente (KP Launch Program) (2025-06 – 2026-06)

Hospital Facilities Operations. Provided courteous, professional support to facilities staff in a busy hospital setting.

• Communicated with team members to clarify assignments, priorities, and daily needs.
• Organized tools, equipment, supplies, and work areas so materials were accurate, accessible, and ready for use.
• Transported and stocked materials throughout the facility while handling items carefully and efficiently.
• Completed assigned tasks accurately and on time while following workplace safety rules and company procedures.
• Supported preventive-maintenance activities under supervision and reported questions or concerns promptly.
• Maintained clean, orderly work areas and helped the team complete daily operational responsibilities.

– Hercules High School