Armanie McCain

Dedicated healthcare professional and BSN student with extensive experience as a Medical Assistant in various settings. Eager to leverage my skills in patient care to enhance the quality of service at this esteemed organization. Committed to fostering a compassionate environment while ensuring efficient operations, I am excited about the opportunity to contribute to your team and support patient well-being with the intention of longevity as I later transition into nursing.

Telehealth Medical Assistant at MUSC Virtual First (2025-04 – 2025-09)

Under the direct supervision of a Registered Nurse:

• Enhanced patient engagement through effective telecommunication strategies.
• Managed scheduling for 100+ patients weekly, ensuring optimal flow.
• Provided exceptional support, leading to patient satisfaction.
• Utilized EMR systems to maintain accurate and timely patient records.
• Conducted follow-up calls, improving patient adherence to treatment plans.
• Collaborated with healthcare providers to optimize patient care delivery.
• Achieved reduction in appointment no-shows through proactive outreach.

Urgent Care Tech at San Ysidro Health (2023-04 – 2025-01)

Under direct supervision and within established scope of practice:

• Delivered exceptional patient care in fast-paced urgent care settings.
• Streamlined patient intake processes, reducing wait times.
• Administered treatments and procedures.
• Utilized EMR systems to maintain accurate patient records and data.
• Implemented infection control protocols, ensuring a safe environment.
• Conducted patient education sessions, improving health literacy.
• Managed inventory and supplies, reducing costs.
• Achieved recognition for outstanding service and commitment to patient care.

Lead Medical Assistant at AFC Urgent Care (2021-07 – 2023-04)

Under direct supervision of the practice care manager and within established scope of practice:

• Enhanced patient satisfaction scores through exceptional care and support.
• Managed medical records with 100% compliance to HIPAA regulations.
• Trained and mentored new staff, improving team performance.
• Coordinated with healthcare providers to optimize patient treatment plans.
• Implemented electronic health record systems, reducing paperwork.
• Conducted patient education sessions, increasing health literacy.
• Assisted in minor procedures, ensuring patient comfort and safety.
• Achieved recognition for outstanding service in a high-volume clinic.

Medical Assistant at California Department of Corrections and Rehabi (2020-09 – 2021-07)

Under the administrative supervision of the Supervising Registered Nurse (SRN) II/III, Correctional Facility (CF), and the clinical supervision of a Physician:

• Streamlined patient intake, boosting efficiency.
• Administered vital signs, ensuring accurate patient assessments.
• Educated patients on procedures, increasing compliance.
• Maintained inventory, reducing supply costs.
• Implemented electronic health records, enhancing data accuracy.
• Collaborated with healthcare teams, fostering a cohesive work environment.

Bachelor of Science in Nursing in Nursing – ECPI University (2025 – 2027)

Medical Assisting in Medical Assisting – U.S. Colleges (2015 – 2015)