Asa Dean

Dedicated and detail-oriented professional with extensive experience in operations management, financial services, and retail supervision. Adept at team leadership, process improvement, and customer service excellence. Proven ability to manage workflows, train employees, and optimize efficiency in fast-paced environments. Seeking a supervisor role to leverage my leadership skills and operational expertise.

Clearance Specialist - Raymond James - Memphis, TN

(2023-01)

• Ensured accurate and timely processing of financial transactions, improving operational efficiency.
• Collaborated with teams to resolve discrepancies and streamline clearance procedures.
• Maintained compliance with regulatory requirements and internal policies.

Cashiering Specialist - First Horizon Advisors - Memphis, TN

(2022-01 - 2023-12)

• Processed financial transactions efficiently, ensuring accuracy in account reconciliations.
• Assisted clients with inquiries and provided excellent customer service.
• Supported operational workflows to enhance daily banking functions.

Mortgage Warehouse Specialist - First Horizon Bank - Germantown, TN

(2021-01 - 2022-12)

• Managed loan processing and verification, ensuring compliance with financial regulations.
• Coordinated with clients and internal teams to expedite mortgage approvals.
• Maintained records and documentation with a high level of accuracy.

Operations Manager - First Horizon Bank - Germantown, TN

(2018-01 - 2021-12)

• Led and supervised a team, delegating tasks and ensuring workflow efficiency.
• Managed scheduling, employee training, and performance assessments.
• Developed and implemented process improvements to enhance productivity.

Teller - First Horizon Bank - Germantown, TN

(2017-01 - 2018-12)

Assistant Manager - GameStop - Bartlett, TN

(2016-01 - 2016-12)

• Supervised store operations, including inventory management and sales.
• Trained and mentored employees to enhance team performance.
• Provided exceptional customer service, increasing sales and customer satisfaction.

Key Holder - GameStop - Bartlett, TN

(2015-01 - 2015-12)

Dyersburg State Community College (2014-09) Covington, TN light designer/set builder for various productions - Bethel University (2011-01 - 2013-12) McKenzie, TN high school diploma - broadcasting, SADD, yearbook, BHS band manager - Brighton High School (2007-01 - 2011-12)