Licensed Professional Counselor - Correct Health
(2025-11)
- Provide direct clinical and consultation services in accordance with NCCHC, relevant professional licensing board and Correct Health standards of practice
- Provide individual mental health counseling services to adult population of correctional facility
- Conduct mental health intake assessments and respond to patients’ request for mental health services
- Respond to mental health emergencies and Conduct group counseling services as needed
- Work collaboratively with a multi-disciplinary team, facility administration and security staff to achieve overall patient wellness and stability
- Participate in peer review process, mortality reviews and serve as an active member of mental health committees across Correct Health facilities, as needed
- Collaborate with community partners to facilitate discharge planning
- Complete mental health documentation in electronic medical record system and ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws
- Provide education and training to medical and security staff, as needed
- Interpret, communicate and comply with all federal, state and local healthcare guidelines, including the Health Insurance Portability and Accountability Act (HIPAA), Prison Rape Elimination Act (PREA), etc.
- Participate in continuing education related to mental health procedures, developments, new treatment plans, medications and other protocols
Regional Director /Human Trafficking Interdiction - BCFS Health and Human Services
(2023-07 - 2025-09)
- Ensured all survivors referred to and served through the program receive immediate, trauma-informed, and relationally focused intervention 24/7, without fail, in adherence to the program model.
- Demonstrated and regionally instill the program culture of flexibility, transparency, safety, professionalism, unconditional positive regard, sound judgment, community collaboration, and 24/7 commitment to survivor recovery.
- Ensured seamless communication and transparency regarding case interventions and program directives, to ensure every survivor’s and staff member’s safety and well-being are at the forefront of service delivery.
- Responsible for maintaining, advocates weekly expenses to ensure no overage for regional budget(s).
- Ensured regional personnel were equipped and sufficiently trained to provide highest quality service and to avoid vicarious trauma.
- Responsible for overseeing programmatic trends (labor distro reports, turnover), utilizing quarterly dashboard updates to senior leadership.
- Worked alongside State Director in assisting with development of program’s expansion within designated geographical region. Implemented agency, state and federal policy and procedures, including adapting to existing standardized practices across the program and division, to ensure regional compliance with national standards.
- Participated in continuous process development and guide team positively through change management.
- Represented the program at regional and other stakeholder meetings, fostering strong relationships with community partners. Ensure all state/federal contract requirements are met accordingly.
- Presented to partners throughout Regional Coverage area to Partners, Law Enforcement, Stakeholders, U.S. Marshalls about programmatic development, progress made, program services etc.
- Updated policies and procedures for regional areas and implemented best practices in order to ensure the program has high engagement rate, advocate response times, mandated reporting and service coordination, unwavering compliance with safety protocols, personnel retention, measures of survivor recovery, and 24/7 accessibility.
Mental Health Crisis Counselor - Archdiocese of New Orleans
(2018-09 - 2023-01)
- Provided community-based counseling services to a variety of clients that are homeless, military veterans, couples, that are transitioning into independent housing.
- Provided crisis counseling to clients that were high risk, and severe mental health illness and diagnosis were in alignment with suicidal behaviors.
- Facilitated support groups dealing with depression, eating disorders, anxiety, anger management, financial literacy, employment, LGBT issues, etc. (Evidence Practices used: CBT/DBT/Motivational Interviewing)
- Created treatment plans conducive to creating personal growth, healthy boundaries, and life goals for over 100 clients in the PSH program.
- Created monthly reports to supervisor of upcoming group topics, and projected goals for clients seeking employment assistance.
- Processed, gathered required documents (ie MCF, Biopsychosocial Assessment, Treatment plans, Clinical Summary LOCUS) in order to submit authorizations to the bayou health plans for CPST/PSR units for the program to get paid for services rendered.
- Managed and counseled a caseload of 100 clients in order to maintain billing for the program.
PT Adjunct Professor - National University - Remote/Temporary
(2022-02 - 2023-12)
- Provided academic instruction to students through lecture, lab, or performance courses; assessing and developing their cognitive abilities, communication skills, and higher order thinking skills among students through appropriate assignments and activities in a virtual instructional setting.
- Observed and evaluated students’ performance in meeting course objectives and student learning outcomes through assignments, projects, discussions, and examinations; provide feedback in a timely manner to student inquiries online, or during established consultation office hours.
- Planned and organized instruction according to approved course outlines and student learning outcomes to maximize student learning in alignment with department, and university mission/goals; implement the student performance objectives as listed on the official course outline of record.
- Maintained current, accurate records of course enrollment, attendance, student academic progress, course curriculum, and student learning outcomes; prepare and submit data and reports related to course and student progress in a timely manner.
- Evaluated and selected instructional materials such as textbooks, manuals, software, and tools in collaboration, as appropriate, with discipline faculty; order instructional materials according to campus bookstore procedure to ensure timely delivery.
Executive Director - DCounseling & Family Therapy (2 Locations)
(2011-11 - 2018-08)
- Reviewed financial projections for annual funding for the company and how to increase profit as well as implemented policies to ensure prevention of profit-loss.
- Created/Revised SOPs for staff to follow and inspired innovative ideas to assist the company with being.
- Created/Fostered relationships with other state and government agencies, schools, colleges, clinics to enhance clients experience with the company.
- Coordinated the new hire training, new-hire orientations, and continuing education hours for the licensed staff.
- Approved marketing/branding materials for the company to increase clientele and assist CEO with two locations.
- Reviewed reports submitted by the Clinical Director of clientele billing units, staff progression, clientele issues/ grievances weekly.
- Supervised two locations with 60 mental health professionals, Clinical Directors, HR staff and performed all performance evaluations to be submitted to CEO.
- Reported directly to the CEO of the company for weekly meetings for: Profit increase, servicing trends within the profession, Quarterly projection of financial revenue.
- Represented the company in CEO’s absence meetings with social services, and government entities within the community.
- Prepared the company for CARF accreditation to ensure the company continued to receive their accreditation successfully and maintained compliance according to CARF.
Administrative Assistant - United States Army
(1997-10 - 2005-08)
- Knowledgeable of military rules and regulations and assisted each soldier accordingly.
- Prepared soldiers for deployment assignments and coordinated support groups for military families.
- Performed exit interviews with soldiers weekly and supervised over 20 soldiers within the unit.
- Delivered monthly oral presentations for officers regarding information pertaining to the unit’s progress, overall goals and monthly mission.
- Performed all clerical duties to support company commander.