Medical Assistant at SETENT (2021-01 – Present)
Work in rapid care clinics to triage patients, take vital signs, and assist with all areas of patient care.
- Coordinate periodic patient examinations in the inpatient room
- Manage examination documents that will be reported to doctors and management
- Administer medication according to the doctor's notes to the patient according to the schedule
- Managed EHR documentation for all visits, resulting in 18% fewer errors than average
- Helping patients with their daily needs, which resulted in 98% positive feedback in patient surveys
- Prepare the exam room & set up instruments and equipment according to the protocol
- Documented patient medical histories, complaints, and all patient-related communications
- Assisted with an examination, procedure, and treatments
- Verified patient information and recorded medical history and the purpose of the visit
- Maintained complete records by recording patient examination treatment and test results
Waitress at Casa Ole (2018-06 – 2020-03)
Waitressing duties at Casa Ole restaurant
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Stocked server areas with supplies before, during and after shifts
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
Waitress/Bartender at The West Bar and Grill (2020-06 – 2021-12)
Waitressing and bartending duties at The West Bar and Grill
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Stocked server areas with supplies before, during and after shifts
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
- Provided exceptional service to high volume of daily customers
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption
