Ashley Armstrong

Skilled healthcare professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Pharmacy Technician at Infusion Solutions (2024-04 – Present)

• Assisted pharmacists in preparing and dispensing medications to patients.
• Collaborated with healthcare professionals to ensure optimal patient care outcomes.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted, measured, and compounded medications following standard procedures.
• Managed 30 patient's care via telephone daily to ensure delivery of medication so patient would never have to be without.

Pharmacy Technician at Schaffner Pharmacy (2018-04 – 2024-04)

• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Coordinated verification and filling of more than 150 daily prescriptions in high-volume retail pharmacy environment.

Certified Nursing Assistant at Life Care Center (2023-07 – 2023-08)

• Administered daily patient care, ensuring comfort and safety in diverse healthcare settings.
• Monitored vital signs and documented changes, facilitating timely interventions by healthcare providers.
• Led initiatives to improve patient satisfaction scores through enhanced communication strategies and compassionate care approaches.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and well-being.
• Supported needs of 10+ residents under long-term care.

Associate of Arts in General Studies With Focus Towards Healthcare – Skagit Valley College (2022-12)