In Home Caregiver at Phoenix Homecare And Hospice (2025-08 – Present)
- Companionship
- Meditation reminders
- Laundry
- Assist with showers
- Assist with going to the bathroom
- Meal preparation
- House keeping In Home Caregiver at Helpers / another day (2024-03 – 2025-08)
- I do household chores
- I do feedings 4 times a day
- I get medicine ready
- Give client medicine
- Take client out of the house for walks and outings
- Change diapers
- Take client to doctor appointments
- I give showers to my client
- I change and get my client dressed
911 Dispatcher at Jasper county emergency services (2023-09 – 2024-01)
- To take calls from people on emergency and non emergency lines.
- To dispatch calls to the appropriate agency
- To do status checks on the first responders out in the field
- To make calls to other agencies if needed
- To make sure to keep people safe
Juvenile Detention Officer at Jasper County Juvenile Center (2022-10 – 2023-09)
- Doing intakes of juveniles
- Cleaning dishes
- Doing room searches
- Doing notes
- Making point systems
- Tracking movement of juvenile's
Teacher Aide at Kids For The Future Rogers (2022-09 – 2022-10)
Help teachers in different classrooms with different ages.
- From changing diapers to helping with potty breaks
- Helping make breakfast, lunch and snack plates
- Helping fill out daily reports
Customer Service Specialist at Contract Freighters, Inc. dba CFI (2022-02 – 2022-09)
- Resolved concerns with products or services to help with retention with drivers and sales
- Booked load
- Schedule pickup and delivers
- Sent e-mails advising of late picks or deliveries
- Track and trace on freight
- Work with as400
Night Dispatcher at CFI (2018-01 – 2022-02)
Answered phones and provided directions or reroutes to avoid construction or other delays. Received service requests, prioritized responses, and optimized utilization of team resources in dispatching personnel.
- Excellent Communication (Verbal, Written) & Listening.
- Empathy & Compassion..
- Multitasking Skills.
- Prioritizing Calls Based on Urgency and Importance.
- Computer Aided Dispatch System.
- Attention to Detail.
- Active Listening Skills.
- Improving Customer Experience.
- Building Customer Loyalty.
- Positive Attitude.
- Time Management
- Work with AS400
Customer Service Assistant at Dollar general (2017-01 – 2017-12)
- I schedule, conduct interviews and hire new employees.
- Delivered positive experiences to every customer with fast, knowledgeable support.
- worked several different shifts depending on what the store needs.
- There are sometimes I fill in when as Manager when my manager is out.
- filled in at other stores when needed.
- balanced cash drawers, bank deposits, handle customer complaints.
- Delegated work flow, opened/closed store
- I answer phone calls and emails.
- Supported office efficiency with administrative functions such as writing correspondence and filing documents.
Cook at Kum & Go (2016-04 – 2017-01)
- took orders over the phone
- prepares breakfast and lunch ideas as needed
- Operated all kitchen equipment safely and in accordance with OSHA regulations.
- Stored food in designated containers, rotated inventory to reduce spoilage, and noted purchasing needs for supervisor review.
- Cleaned and maintained kitchen equipment, including walk-in refrigerators and oven.
- Managed incoming supplies, including unloading trucks, rotating perishables, and putting items in proper locations.
- Prepared ingredients in advance for on-demand orders and recipes.
- Met fast-paced customer demands by cooking [Number]+ meals each day.
- Adhered to safety and sanitation requirements regarding food handling, storage, and preparation.
- Prioritized orders to maintain efficiency and synchronize timely delivery of guest orders.
- Followed corporate recipes and standards to prepare consistent menu options.
- Prepared multiple orders simultaneously.
- Regulated temperature of cooking and heating equipment, verifying proper cooking and storage temperatures.
- Cleaned and sanitized kitchen surfaces and equipment to prevent cross-contamination in alignment with safe food handling guidelines.
Sonic Carhop at Sonic (2012-06 – 2012-11)
I would take orders, fill orders, make drinks and delivery orders.
- Gave customers positive experienced with positive, upbeat, and professional service.
- I also handled money.
- Handled surges in customers with calm approach, smoothly turning over spaces and keeping customers notified about expected wait times.
- Kept team efficient by restocking service counter with utensils and condiments.
- Helped kitchen by preparing fountain drinks, including sodas, milkshakes, and malts.
- Minimized errors by carefully documenting orders and discussing needs with cooks.
- Met all customer needs with fast, friendly and knowledgeable service.
- Stayed efficient and productive by using slow periods to stock supplies, prepare ingredients and clean work or customer areas.
Sales Associate at CST (2011-12 – 2012-03)
- made out bound calls to customers
- called customers trying to sell our services or upgrade services.
- I had goals I had to meet.
- Explained promotions to customers to boost sales.
- Contacted customers to finalize sales and service transactions.
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