Business Manager - Eas-Z Medical Transportation - Portage, Wisconsin, United States
(2016-06 - 2021-03)
- Created trip routes for elderly/disabled clients
- Scheduled drivers
- Employee certification
- Drug testing
- Basic first aid and CPR training
- Employee background checks
- Trained drivers to be state certifiable
- Hired/termination of employees
- Stocked vans for transport
- Created and tracked vehicle log sheets
- Worked closely with insurance companies
- Managed private pay accounts
- Transported clients to and from appointments
- Emergency and after hours on-call contact
Client Services Manager - ComForcare Home Care - Madison, Wisconsin, United States
(2010-03 - 2015-07)
- Cared for elderly/disabled in their homes
- Cares of daily living
- Bathing
- Dressing
- Prepared meals
- Assistance feeding
- Bathroom assistance
- Patient transferring as needed
- Pivot transfers
- Range Of Motion exercise routines
- Attended Medical/Mental Health appointments
- Wound care
- Bookkeeping assistance
- Medication dispensing/dosing
- Creation of care plans
- Hired/termination of caregivers
- Trained new hires
- Conflict resolution
- Disciplinary action as needed
- Wrote/Filed reports
- Emergency and after hours on call contact
- Scheduled caregiver schedules
- Created patient schedules/routines
- New client intake
- Client and case manager meetings
- Worked closely with clients care teams and case managers
