Principal Consultant & Asset Strategist - Independent Contractor- Fathom Realty
(2019-02)
- Orchestrating end-to-end complex business transactions, representing clients in the strategic acquisition and disposition of high-value property assets. (Providing 17 years of continuous real estate licensure with a 7-year tenure at current brokerage.)
- Spearheading the growth of client portfolios as a lead advisor, providing end-to-end guidance from initial site identification and detailed market analysis to asset underwriting and successful contract ratification.
- Offering a strategic business advisory service, providing all operational advisory and risk mitigation strategies for independent property owners, professionalizing their operations and guiding them to develop and implement "Best-in Class" management frameworks.
Regional Operations Manager - Keller Williams, Inc. - NY Tri-State Region Territory: NY, NJ, CT
(2015-04 - 2019-02)
- Managed operations, territory oversight, compliance, scalability, and cross-functional leadership for a distributed workforce of 12,000+ agents and personnel across 45 regional hubs.
- Engineered regional expansion strategies and market development roadmaps, launching 11 new regional hubs covering 60 zip codes and comprising over 4,000 new personnel.
- Oversaw hiring and development of office staff, conducting weekly calls to ensure productivity, compliance, alignment with company goals, and operational excellence.
- Traveled to Corporate HQ monthly to collaborate with corporate executives and act as liaison, reporting on compliance and growth throughout all regional hubs.
- Planned and executed large-scale regional training events & conferences throughout the region, personally leading many training sessions.
Marketing & Creative Director - Cox Media Group
(2013-10 - 2015-04)
- Orchestrated a comprehensive digital rebranding initiative, leveraging SEO-optimized listings and social media syndication to increase qualified lead volume for direct marketing.
- Leveraged advanced marketing analytics to monitor lead conversion and campaign ROI, delivering data-driven insights that optimized advertising spend and increased lead volume.
- Served as a member of the exclusive Digital Specialist Board for Cox Media Group/Valpak; Google Salesperson Certified.
- Tracked consumer responses and campaign performance, compiling data-driven reports and presentations.
- Managed Google AdWords, Google Analytics, & multi-channel marketing initiatives to optimize advertising effectiveness.
Leasing Operations Manager - VAP International, Inc
(2011-09 - 2013-10)
- Directed operations for a 600-unit asset portfolio, consistently achieving 96%+ occupancy through the execution of aggressive, data-backed growth and positioning strategies.
- Managed daily operational workflows, including client engagement, performance auditing, contract negotiations, service-level reporting, vendor relations, and market analysis.
- Maintained and optimized property management tools, CRM systems, and online databases for efficient operations.
- Oversaw marketing initiatives, tracked lead generation, and executed advertising campaigns to maximize occupancy rates.
- Directed the onboarding and lease-administration lifecycle, performing final audits of tenant underwriting to secure the asset's long-term cash flow.
Director, Residential Investing & Leasing - Blue Diamond Realty
(2009-09 - 2015-04)
- Guided the acquisition of residential properties for private investors, conducting comprehensive due diligence to ensure investment viability
- Facilitated off-market acquisitions by leveraging a proprietary network of distressed sellers, wholesalers, and pocket listings.
- Managed comprehensive market volatility reports, advising clients on neighborhood gentrification trends, rent growth projections, and localized supply/demand shifts. Evaluated the viability of residential acquisition opportunities.
- Led all lead generation and client acquisition efforts for residential rentals and leases.
- Orchestrated the division's workflow, ensuring 100% compliance with Fair Housing laws, local rent control ordinances, and state-mandated disclosures.
Brokerage Operations Lead - Lois DeCaro Realtors, LLC.
(2005-01 - 2009-09)
- Directed full-cycle operational workflows, architecting the administrative, financial, and compliance frameworks necessary to support a high-volume, fast-paced business.
- Managed the implementation and integration of advanced technology to streamline agent workflows in a rapidly evolving market. Provided strategic brokerage-wide technical support for all platforms.
- Orchestrated the procurement and management of vendor relationships, negotiating service contracts that reduced annual office overhead.
- Managed brokerage licensing and renewals, ensuring all associated agents maintained active, compliant status with local and national boards.
- Spearheaded a rigorous internal audit and quality control protocol, ensuring 100% compliance with regulatory standards and industry-mandated protocols.
