Ashley Jackson

Results-driven Human Resources professional with 5+ years of progressive experience supporting HR operations within healthcare and corporate environments. Expertise in employee relations, recruiting, onboarding, payroll, benefits administration, compliance, HRIS management, and process improvement. Recognized for building strong relationships with employees and leadership while maintaining the highest level of confidentiality and professionalism.

Proven ability to improve workflows, support organizational growth, and deliver exceptional employee experiences.

Human Resources Professional - ArchWell Health

(2024-04)

Support daily HR operations for a rapidly growing healthcare organization.

• Coordinate recruiting, interviewing, onboarding, and new hire orientation.
• Process payroll using Paycor while ensuring compliance and accuracy.
• Administer employee benefits and serve as a trusted resource for employee questions.
• Maintain confidential employee records and HRIS data with exceptional accuracy.
• Assist leadership with employee relations, policy interpretation, investigations, and compliance initiatives.
• Collaborate with multidisciplinary leadership teams to improve HR processes and employee engagement.
• Deliver outstanding customer service while balancing multiple priorities in a fast-paced environment.

Human Resources Administrator - UAB Medical West

(2022-08 - 2024-04)

• Managed onboarding and orientation for newly hired employees.
• Maintained HRIS records utilizing Oracle Cloud systems.
• Supported payroll and benefits administration for multiple departments.
• Assisted with HR compliance initiatives, audits, and policy updates.
• Maintained confidential employee files while ensuring data integrity.
• Generated HR reports and assisted leadership with workforce documentation.

Medical Office Assistant - UAB Medical West

(2021-07 - 2022-08)

• Coordinated patient scheduling using Meditech.
• Maintained electronic medical records while ensuring HIPAA compliance.
• Provided front-office administrative support to physicians and clinical staff.
• Managed patient communications while delivering exceptional customer service.

Corrections Officer - Bessemer Police Department

(2019-06 - 2021-07)

• Managed confidential documentation and detailed incident reporting.
• Demonstrated professionalism in high-pressure environments.
• Utilized strong conflict resolution and communication skills while maintaining safety and compliance.

Bachelor of Science - Human Resources (Healthcare Management Concentration) - Faulkner University

Associate of Science - Criminal Justice - Lawson State Community College