Ashley Jones

Detail-oriented professional with extensive remote work experience, delivering accurate, high-volume data entry and thorough documentation. Known for strong problem-solving skills, identifying discrepancies, researching root causes, and implementing effective resolutions. Excels at managing multiple systems and balancing priorities in fully remote environments.

Remote Research Clerk I - Cass Information Systems - Remote

(2025-03)

• Conduct detailed research on utility accounts to identify termination notices, missing invoices, and late-fee issues that may affect client services.
• Review payment histories, perform data entry to update account records, and collaborate with utility vendors on payment plans or other solutions to ensure continuity of utility services.
• Perform extensive record maintenance, ensuring accuracy, consistency, and integrity of client and customer information in internal systems.
• Investigate account variances, coordinate with internal departments and external partners to resolve issues in alignment with privacy and compliance standards.

Online Data Analyst - TELUS Digital - Remote

(2024-10 - 2025-03)

• Data Validation & Quality: Executed high-volume research and evaluation tasks, verifying and comparing web-based datasets to ensure relevance and accuracy of information.
• Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
• Ability to follow guidelines and conduct online research using search engines, online maps, and website information
• Completing research and evaluation tasks in a web-based environment

Online Data Entry Specialist - Innodata Inc. - Remote

(2023-05 - 2024-10)

• AI Training: Trained AI systems
• Extracted data samples from various sources and managed them in computer-based systems.
• Created ideas and conversations to provide examples designed for artificial intelligence

High School Diploma - Battery Creek (2006 - 2010)

Associate's Degree - Henry Ford College (2018 - 2019)