Bartender - Walled Lake Tavern - Walled Lake, MI
(2025-08)
Self-Employment - Independent Self Employment
(2020-04)
Nightclub Bartender - 00 Bar Nightclub & Lounge - Royal Oak, MI
(2024-11 - 2025-06)
Bartender/Server - Cjs Upperdeck Bar & Grill - Waterford, MI
(2023-06 - 2025-04)
- Collaborated with management to develop strategies for upselling premium specialty cocktails
- Maintained cleanliness of the bar area throughout my shift/ at all times
- Organized themed nights and promotional events to attract new customers
- Ensured compliance with all health and safety regulations related to bar operations and health and food safety
- Communicated with the kitchen staff to create food and drinks for special events, food running, etc
- Maintained inventory levels by conducting regular stock checks and placing orders as needed ( bar manager role)
- opening/closing the bar , Restocking the bar daily
- Created a positive and energetic atmosphere behind the bar, gaining customer loyalty and regulars
- Managed cash handling procedures accurately during cash-out process for my drawer and Keno before/ during/end of shift
- Designed custom-made cocktails for private events based on customer preferences
- Increased beverage sales
- Provided exceptional customer service to customers in a fast-paced cocktail lounge environment
- Efficiently took and delivered drink/food orders, ensuring accuracy and timeliness
- Worked with bartenders/servers to ensure smooth operations during busy shifts
- Work Bar shifts open-close (opening/closing bar duties)
- setting up and breaking down the bar area before and after each shift
- Managed multiple tables and bar guests simultaneously while providing attentive service to each customer
- Developed strong relationships with regular customers by remembering their preferences and anticipating their needs
- Trained new servers/bartenders on menu items, service procedures, and POS system operation, knowledge on liquor , etc.
- Maintained a clean work environment by regularly sanitizing surfaces, glassware, and utensils, menus, etc.
- Organized special events such as happy hours or themed nights to drive traffic and increase customer satisfaction to get them to return.
- Demonstrated ability to handle difficult situations calmly such as dealing with intoxicated patrons or resolving conflicts between guests
- Demonstrated exceptional multitasking skills during peak hours, efficiently managing all tables while maintaining high-quality service at the bar!
Babysitter/Housekeeper - Private home owner - Novi, MI
(2024-01 - 2025-03)
Housekeeper/laundry/organizer - Private party/home owner - Hartland, MI
(2021-01 - 2024-11)
Bartender/Server - Red Robin - Brighton, MI
(2018-09 - 2020-09)
Key Qualifications & Responsibilities:
- Proactively learn new seasonal food and cocktail menus
- Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen.
- Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
- Recommended perfect drink and meal pairings according to customer tastes and specials of the day.
- communicating orders effectively to the kitchen and bartenders and on computer.
- Implemented upselling strategies
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Trained new Employees on drink preparation techniques, serving multiple tables at once customer service standards, and POS system operation
Server/Hostess/Cashier - Leos Coney Island - Novi, MI
(2017-12 - 2018-04)
Server/Hostess/Cashier - Leo's Coney Island - Brighton, MI
(2016-07 - 2017-08)
Hostess - Red Robin Gourmet Burgers - Brighton, MI
(2015-02 - 2016-09)
