Ashley Medina

Administrative and compliance professional with 11+ years of progressive advancement within Clarvida, earning multiple promotions across medical records, family court administration, foster care licensing, and office management. Experienced in managing high-volume records workflows, regulatory compliance, legal documentation, case coordination, confidential information, and remote work operations. Proven ability to maintain accuracy, organization, and workflow efficiency while supporting attorneys, external agencies, healthcare providers, and internal stakeholders.

Medical Records Specialist - Clarvida (formerly Human Resource Training) - Full-Time Remote Position

(2025-06)

• Process approximately 175–200 medical records-related requests and communications per week, including record releases, chart uploads, documentation updates, and records management activities.
• Complete approximately 30 medical record releases weekly while maintaining HIPAA compliance and confidentiality standards.
• Upload, review, and maintain patient records within Avatar to ensure accurate and complete documentation.
• Utilize Avatar, SharePoint, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, and Foxit PDF Editor to manage records, workflow tracking, document processing, and communication in a full-time remote environment.
• Coordinate with healthcare providers, attorneys, insurance companies, and external agencies regarding records requests and releases.
• Assist with compliance reviews and audits by maintaining accurate and organized documentation.

Foster Care Licensing Specialist - Clarvida (formerly Human Resource Training)

(2024-02 - 2025-06)

• Managed licensing and renewal processes for a caseload of approximately 25 foster homes.
• Maintained compliance documentation and tracked licensing requirements, deadlines, and renewals.
• Reviewed applications and supporting documentation to ensure compliance with state and agency requirements.
• Served as a liaison between foster families, licensing agencies, and internal stakeholders.
• Supported audit preparation and compliance reviews.

Family Court Assistant / DCS Office Manager - Clarvida (formerly Human Resource Training)

(2015-11 - 2024-02)

• Managed daily office operations and administrative workflows for family court and child welfare programs.
• Handled large caseloads requiring extensive documentation management, scheduling coordination, and compliance tracking.
• Prepared court reports, legal documentation, and confidential case records with a high degree of accuracy.
• Worked regularly with attorneys, court personnel, case managers, state agencies, and clients.
• Managed shared inboxes and high-volume communications while ensuring timely responses and follow-up.
• Assisted with audits, compliance reviews, and documentation requests.
• Earned increasing responsibilities and multiple promotions throughout tenure based on performance and reliability.

Visitation Aide - Clarvida (formerly Human Resource Training)

(2014-11 - 2015-11)

• Facilitated supervised family visits and documented observations in accordance with agency standards.
• Maintained accurate records and supported case management activities.

Legal Assistant (Part-Time) - Maxwell & Morgan, P.C.

(2021-10 - 2022-01)

• Prepared legal documents including demand letters, dismissals, satisfactions, and court filings.
• Electronically filed documents through Arizona court systems.
• Maintained organized case files and tracked deadlines to support attorneys and legal staff.
• Assisted with case management and legal document preparation.

Certificate of Completion - Legal Secretary Certificate - University of Arizona

High School Diploma