Ashley Ramirez

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

Pipeline Laborer at KS Industries (2021-08 – Present)

• Loaded and unloaded trucks with supplies and materials necessary for pipeline construction projects.
• Participated in training sessions designed to improve knowledge of safety protocols related to pipeline operations.
• Used shovels, picks, rakes, tampers or other necessary tools to grade terrain along pipeline route.
• Performed routine maintenance on equipment, including checking fluid levels and lubricating parts.
• Cleaned up job sites after completion of project by removing debris from the area.
• Responded quickly and efficiently in emergency situations involving ruptured pipelines or gas leaks.
• Adhered to safety regulations while working around hazardous materials or conditions.
• Worked within confined spaces when necessary to access pipelines or repair them.
• Installed pipeline components using wrenches, torches, and other hand tools.

HR Administrator at KS Industries (2021-08 – 2023-12)

• Conducted job interviews and assessment tests for potential candidates.
• Coordinated orientation sessions for new hires to familiarize them with company policies.
• Ensured compliance with safety standards within the workplace environment.
• Assisted managers with disciplinary actions when needed.
• Analyzed and evaluated current HR processes to identify areas for improvement.
• Provided expertise in the implementation of HR policies and procedures.
• Developed innovative strategies to improve employee engagement, productivity, and retention.
• Advised management on legal issues pertaining to labor laws and regulations.
• Monitored changes in legislation related to human resources activities.
• Facilitated training programs for employees to enhance their skillset.
• Participated in recruitment events such as college career fairs or job expositions.
• Collected employee time records to process weekly payroll or distribute checks.
• Partnered with hiring leaders to organize and schedule employee onboarding and orientation.
• Processed job applications and scheduled interviews, drug screenings and background record checks.
• Prepared and monitored budget and expenses to verify spending compliance.
• Hired employees and process hiring-related paperwork.
• Developed and implemented recruiting strategies to meet current and anticipated staffing needs.
• Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Qualified job applicants and referred them to managers, making hiring recommendations when appropriate.

IT Technician at KS Industries (2021-08 – 2023-12)

• Troubleshot technical issues with printers, networks, operating systems, and applications.
• Supported other departments with their IT needs by providing advice or assistance when necessary.
• Maintained proper security levels and access rights for software and end-user PCs.
• Monitored network performance to ensure optimal efficiency.
• Assisted users with connecting fax machines, printers and other output devices to the company network and internet.
• Resolved user account problems within Active Directory environment.
• Monitored and responded quickly to requests submitted to the help desk.
• Troubleshot and configured personal computer hardware, software applications and peripherals.
• Created documentation to assist with further analysis of technical issues.
• Collaborated with team members on complex technical projects.
• Tracked service requests through helpdesk ticketing system to monitor progress.
• Inspected equipment and read order sheets to prepare for delivery to users.
• Prepared evaluations of software and hardware and recommended improvements and upgrades.

Dietary Aide at Mckenzie County Hospital (2020-06 – 2021-06)

• Delivered dishes and meal trays to patient rooms during scheduled times.
• Provided excellent customer service to residents, staff, and families.
• Assisted with preparing and serving meals according to dietary requirements and regulations.
• Demonstrated effective communication skills when interacting with patients, families, and staff.
• Checked meal trays for compliance with diet modifications.
• Adhered to all safety protocols while handling food items and utensils.
• Set up tables and place settings in dining areas for patient meals.
• Responded promptly to requests from patients or family members regarding dietary needs.
• Prepared trays for special diets according to physician's instructions.
• Trained new staff members in dietary procedures and safety protocols.
• Prepared meals for patients according to dietary needs and manager guidelines.
• Adhered to food safety and infection control regulations by cleaning and sanitizing equipment.
• Collaborated closely with chefs, cooks, dieticians, and other medical personnel as needed.
• Checked temperatures of hot and cold foods to guarantee quality standards were met.
• Organized inventory of food items to ensure freshness and reduce wastefulness.
• Maintained kitchen equipment and reported malfunctions to facility managers.
• Monitored food temperatures to ensure safety and sanitation.
• Protected patient information, adhering to confidentiality practices.
• Ensured proper portion control was maintained throughout the meal service process.
• Verified accuracy of meal orders using computerized systems.
• Followed standardized recipes to prepare meals for large groups of people.
• Assisted in developing mealtime schedules for patients with various dietary restrictions and nutritional needs.
• Kept accurate records of food items and portions served.
• Assisted patients with feeding when necessary.
• Collaborated with dieticians to obtain accurate nutritional information and assess patient needs.
• Monitored patient intake to ensure they were receiving adequate nutrition levels.
• Reported hazardous conditions and incidents to supervisor.
• Kept accurate records of patient menu selections as required by facility policy.
• Assisted in developing menus that provided nutritious meals for patients.
• Contributed to the development of comprehensive patient meal plans.
• Observed and enforced food safety regulations.
• Transported food orders from kitchen to proper tables.
• Provided nutritional counseling for patients based on individual needs.

Administrator at Sentry USA (2024-06 – Present)

• Conducted job interviews and assessment tests for potential candidates.
• Coordinated orientation sessions for new hires to familiarize them with company policies.
• Ensured compliance with safety standards within the workplace environment.
• Assisted managers with disciplinary actions when needed.
• Monitored and responded quickly to requests submitted to the help desk.
• Troubleshot and configured personal computer hardware, software applications and peripherals.
• Created documentation to assist with further analysis of technical issues.
• Collaborated with team members on complex technical projects.
• Tracked service requests through helpdesk ticketing system to monitor progress.
• Inspected equipment and read order sheets to prepare for delivery to users.
• Prepared evaluations of software and hardware and recommended improvements and upgrades.
• Invoicing- billing, estimates, & payments in one simple invoicing platform. Quality Service. Innovative Solutions.Pricing
• Quickbooks-Bookkeeping, Invoicing, Time tracking, Sales tax management, Budgeting, Bank reconciliation and Inventory tracking.
• Openinvoice-Openticket

– Bella Beauty College (2012-07 – 2012-07)