HR & Administrative Services Manager - City of Junction City - Junction City, OR
(2023-01)
- Led hiring and onboarding efforts that reduced time-to-fill by 40% across all City departments.
- Revamped outdated HR policies and procedures, resulting in 100% compliance during external audit.
- Implemented a digital I-9 and records management system, reducing paper use by 85%.
- Designed and launched the City's first employee engagement survey, increasing satisfaction by 32%.
- Resolved 10+ high-level employee relation cases with zero formal grievances filed.
- Spearheaded training program improving collaboration and reducing turnover by 18%.
- Secured $75K in grant reimbursements for risk management and insurance claims.
Senior HR Generalist - GardaWorld - Remote
(2021-01 - 2023-12)
- Filled 200+ positions annually with a 95% offer acceptance rate.
- Introduced structured interview guides, reducing bias complaints by 50%.
- Created centralized tracking process, cutting recruiter workload by 20%.
- Launched recruiting campaigns that boosted applicant volume by 65%.
- Co-led ATS implementation (Workday), improving workflow and reporting.
- Recognized for top candidate satisfaction scores two years in a row.
Executive Team Leader – HR & Operations - Target - Springfield, OR
(2020-01 - 2021-12)
- Managed $80M in operations with 85+ employees and 15+ leaders.
- Reduced scheduling gaps by 30% and improved labor cost control.
- Achieved 22-point NPS increase through improved training.
- Launched recognition program increasing engagement by 40%.
- Reduced workplace incidents by 25% through safety training.
Senior Manager - Planet Fitness - Casa Grande, AZ
(2018-01 - 2020-12)
- Increased profits by 60% within a year by restructuring operations.
- Reduced turnover by 35% through better onboarding.
- Created SOPs that cut admin time by 25%.
- Ranked in top 5% of locations for customer satisfaction.
Program Manager - University of Arizona - Casa Grande, AZ
(2014-01 - 2017-12)
- Built outreach partnerships, increasing program enrollment by 45%.
- Improved training satisfaction by 70% with updated documentation.
- Streamlined scheduling to reduce labor costs by 15%.
- Maintained 100% grant compliance with no audit findings.
