Ashley

Senior marketing, operations, and customer experience professional with 10+ years of experience in brand strategy, product innovation, project management, and cross-functional team leadership across global consumer goods and restaurant industries. Proven success managing large-scale initiatives, improving operational workflows, launching new products, and supporting multi-site execution across retail and hospitality environments. Recently expanded into frontline hospitality roles, demonstrating adaptability in fast-paced, customer-facing settings.

Seeking immediate opportunities in administration, operations, coordination, customer service, or hospitality support roles.

Server / Bartender at The Lincoln Hotel (2022-11 – 2023-03)

• Delivered high-quality customer service in a fast-paced hospitality environment
• Managed guest orders, payments, and service flow accurately and efficiently
• Balanced multiple tables and priorities during high-volume shifts
• Maintained professionalism, communication, and guest satisfaction standards

Senior Marketing Manager at Yankee Candle (2022-04 – 2022-07)

• Led launch of new product line targeting Gen Z consumers across omnichannel retail and e-commerce platforms
• Developed 2-year global product and marketing roadmap
• Managed go-to-market strategy across major retailers including Target, Walmart, and Bed Bath & Beyond
• Coordinated cross-functional execution of digital and in-store marketing campaigns

Senior Innovation Manager at Tom's of Maine (Colgate-Palmolive) (2016-05 – 2022-03)

• Led product innovation strategy across multiple consumer product categories
• Managed cross-functional teams including R&D, marketing, and operations
• Developed and launched new products contributing to multi-million-dollar revenue growth
• Supported patent development and global product expansion initiatives
• Led sustainability-focused product initiatives and first-to-market launches

Brand Marketing Manager at Long John Silver's (2013-08 – 2016-03)

• Led national brand marketing strategy and execution for restaurant chain
• Managed multi-market promotional campaigns and product initiatives
• Improved operational consistency and marketing performance across locations

Account Executive (KFC) at Scoppechio (2011-01 – 2013-08)

• Managed client accounts for national restaurant brand campaigns
• Coordinated integrated marketing, packaging, and promotional initiatives
• Executed campaigns across 4,600+ restaurant locations

Marketing Coordinator at Yum! Brands (2009-01 – 2011-01)

• Supported national marketing campaigns and promotional execution
• Assisted with reporting, coordination, and project tracking for brand initiatives

Master of Business Administration in MBA – University of Louisville

Bachelor of Science in Communications – University of Louisville