Ashley Vitanza

Dependable and versatile professional with more than 21 years of experience spanning operations management, bookkeeping, customer service, administrative support, retail operations, and small-business ownership.

Microsoft Office

Suite and QuickBooks certified, with proficiency in Word, Excel, Outlook, Access, and PowerPoint, and extensive experience managing financial records, invoicing, scheduling, customer relations, office administration, and day-to-day business operations. Additionally skilled in modern web development technologies including HTML, CSS, JavaScript, React, Python, Base44, Netlify, and Gumroad. Recognized for adaptability, strong organizational abilities, attention to detail, and a proven record of managing responsibilities independently while delivering exceptional service and operational support.

Owner / Operator (Part-Time) - INDEPENDENT CLEANING SERVICE - Galveston County, Texas

(2026-04)

Maintain guest-ready standards for short-term rental properties.

• Coordinate schedules and communicate directly with clients and property owners.
• Manage invoicing, supply inventory, and quality assurance.
• Build repeat business through reliable service and attention to detail.

Sales Associate - KITES UNLIMITED II - Galveston, Texas

(2026-02 - 2026-06)

• Assisted customers with product selection and purchases in a high-volume tourist retail environment.
• Delivered exceptional customer service while maintaining product knowledge across multiple merchandise categories.
• Supported inventory organization, merchandising displays, and daily store operations.
• Maintained a professional and welcoming customer experience.

Sales Associate - DOLLAR TREE - Alvin, Texas

(2020-03 - 2021-04)

• Assisted customers in a fast-paced retail environment while providing excellent customer service.
• Operated cash registers, processed transactions, and maintained accurate cash handling procedures.
• Stocked merchandise and maintained organized, visually appealing displays.
• Supported inventory management and daily store operations.

Co-Owner & Business Operations Manager - COREY'S CONSTRUCTION & MAINTENANCE - Manvel, Texas

(2017-08 - 2020-12)

Business Closed

• Managed bookkeeping, invoicing, billing, accounts payable, accounts receivable, and tax preparation records.
• Prepared customer bids, estimates, project documentation, and cost analyses.
• Managed scheduling, customer relations, and administrative operations.
• Organized company records, contracts, and compliance documentation.

Real Estate Investor Assistant - JEFF MORRIS - Remote

(2016 - 2018)

• Researched prospective investment properties and market opportunities.
• Conducted property evaluations and assessed repair requirements.
• Prepared profit-and-loss analyses and investment projections.
• Assisted with due diligence, property documentation, and administrative support for real estate investment activities.

Team Leader - JACK IN THE BOX - Manvel, Texas

(2014-02 - 2015-09)

• Led daily shift operations while supporting customer service and team performance.
• Assisted with employee training, onboarding, and scheduling.
• Maintained food safety standards and operational compliance.
• Resolved customer concerns professionally while helping maintain service quality and team productivity.

Waitress - WING BAR & GRILL - Alvin, Texas

(2010 - 2011)

Business Closed

• Provided excellent customer service in a fast-paced restaurant environment.
• Took customer orders, handled payments, and ensured order accuracy.
• Assisted with opening and closing duties and maintained dining room cleanliness.

Supervisor - NAKED RIB BBQ - Manvel, Texas

(2008 - 2010)

Business Closed

• Supervised restaurant operations and customer service activities.
• Assisted with staff scheduling and workflow coordination.
• Maintained service quality standards and resolved customer concerns.

Carhop - SONIC DRIVE-IN - Alvin, Texas

(2005 - 2008)

• Delivered prompt and accurate customer service.
• Maintained order accuracy and customer satisfaction standards.
• Developed strong communication and multitasking abilities.

Crew Member - WENDY'S - Dickinson, Texas

(2004 - 2005)

• Assisted with food preparation, customer service, and daily restaurant operations.
• Demonstrated reliability, teamwork, and a strong work ethic.

Associate of Arts - General Studies - Alvin Community College (2004 - 2016)

High School Diploma - UNITED CHRISTIAN ACADEMY (2004)