Ashley

Efficient professional with 4.5 years of experience and a proven knowledge of conflict resolution, customer communications, and customer satisfaction. Aiming to leverage my skills to successfully fill the Laboratory technician assistant role at your company.

Receptionist at Kawili Dental Group (2017-04 – Present)

• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Operate office equipment, such as voice mail messaging systems, and use word processing, spread sheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
• Complete insurance or other claim forms.
• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
• Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
• Transmit correspondence or medical records by mail, e-mail, or fax.
• Maintain medical records, technical library, or correspondence files.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Assistant Manager at Subway (2016-12 – Present)

• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Compile and balance cash receipts at the end of the day or shift.
• Resolve customer complaints regarding food service.
• Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
• Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
• Supervise and participate in kitchen and dining area cleaning activities.
• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.

– KEAAU HIGH SCHOOL