Ashma Joshi

Quality Assurance Analyst with over 10 years of software testing experience looking to join a position in a stable and high tech organization to apply my diverse technical and professional management skills in testing web based application. 10 years of extensive experience in testing web based, client server, mobile applications. Expert knowledge in writing Test Plan, Test Cases and Test Script for web-based Banking and Mobile application. Testing expertise includes System Integration Testing, Smoke Testing, Exploratory Testing, End to End Testing, Regression Testing, Performance Testing, User Acceptance Testing (UAT), and GUI Testing.

Expert knowledge in testing JAVA and .NET applications. Experienced in working with complex test cases with predetermined entrance criteria and expected results based on external interface functionality. Complete understanding and knowledge of Software Development Life Cycle (SDLC).

Experienced in writing and executing test cases. Well versed in executing SQL queries. Worked in Agile and Waterfall methodology environments. Worked as a point of contact between Business team, Development team and QA team on making key decisions throughout SDLC.

Experience with Microsoft Tools: Test Manager, Visual Studio, Visual Studio Ultimate. Experienced in defect-tracking tools: JIRA, Red Mine and HP Quality Center. Created and managed manual test scripts and test cases in JIRA.

Quick to adapt to new working environment and learn new technologies in short span. Highly motivated professional with excellent communication skills. Highly experienced in Information Technology supporting medium to large deployments and the required testing to meet those deployments.

Able to multitask in fast-paced work environments and meet critical deadlines. Experienced in statistical reporting and analysis. A team player, quick responsiveness, contributor, coordinator, cooperative, understanding, polite and adaptive to accept changes in a complex changing environment.

Experienced with automation software tool Katalon. Hands on working experience in writing SQL query, SQL joins for data validation from various data sources using DB2 LUW, Oracle 10g, SQL Server 2008, TOAD and MySQL. Have good analytical skills and proven experience in analyzing and testing complex business rules and rules engines.

Have knowledge of testing techniques to cover all possible corner cases for testing, verification and validation techniques.

Experience working with offshore team located in Vietnam and worked off hours.

Quality Analyst - CarOffer - Addison, Texas

(2023-12 - 2024-05)

CarOffer is more than an online platform to sell a car with over 13,000 dealers in the company's network across the US who are looking for cars which fits the need. These dealers place orders for the specific vehicles they need and the highest order is matched to the vehicle, instantly. I have carried out various types of testing to ensure the application is working as intended. I have compiled and reviewed Test Cases, Test Scenarios, Validated Results, logged in Bugs, reviewed results, and participated in change request management.

Conducted User

Experience training sessions and got approval after demonstrating the desired results by the product owners. Re-assigned any Bugs back to developers or update documents if it was a documentation bug. I have had experience with all kinds of Quality related task which was assigned to me and have been a self starter too.

• Developing the Test Plan for each release based on business requirements, change request, Enhancement and functional specifications.
• Created Test Scenarios, Test Cases according to RSD (Requirement Specification Documents) and TSD (Technical Specification Documents).
• Developed Test Plans for each release, written Test Cases and executed them as part of Functional Testing, Prepared Test Reports and Deliverables and submitted for version releases.
• End-to-end functional coverage in testing efforts.
• Hands on experience in API testing through POSTMAN and Developer tool.
• Worked closely with business & development teams to analyze, define, and document testing requirements for functionality, logical processes & interfaces.
• Tracked, managed, and communicated defects status to management team & follow up until resolution.
• Led weekly QA scrum meetings, and weekly defect meetings.
• Participated in daily stand-up meetings, sprint planning meeting, sprint review and sprint retrospective meetings.
• Possess detailed test management experience with building and maintaining Test Plans, Test Suites, Test cases, Defects, Test Scripts using JIRA.
• Reporting defects found during functional testing, coordinate resolution with the development team and functional lead. Tracked those defects in Rational Team Concert (RTC) an IBM tools that helps teams integrate tasks across the SDLC.
• Experience using Confluence.

Sr. Quality Analyst - Aperia Solutions - Addison, Texas

(2016-09 - 2023-08)

Aperia is an international payment processor which provides a unified system that can serve Payment Processing, Portfolio Reporting, Risk and Customer Service from multiple sources. It brings extensive technical and functional experience to a wide variety of industry challenges to improve processing, increase revenue, and optimize resources for some of the largest companies in the payment industry. Because of the risk of fraud and other illegal activities, Aperia thoroughly evaluates new merchants before offering the service. Worked on CRM application for call center associate to easily identify the caller and the call reason to resolve customer issues. I have led the testing team and carried out various types of testing to ensure the application is working as intended. I have compiled and reviewed Test Cases, Test Scenarios, Validated Results, logged in Bugs, reviewed results, and participated in change request management.

Conducted User

Experience training sessions and got approval after demonstrating the desired results by the product owners. Re-assigned any Bugs back to developers or update documents if it was a documentation bug. I have worked hand in hand with the business fo

• Developing the Test Plan for each release based on business requirements, change request and functional specifications.
• Created Test Scenarios, Test Cases according to RSD (Requirement Specification Documents) and TSD (Technical Specification Documents).
• Developed Test Plans for each release, written Test Cases and executed them as part of Functional Testing, Prepared Test Reports and Deliverables and submitted for version releases.
• Coordinated with developers, interpreted requirements, wrote test scripts, and performed functional and regression testing on any code changes. Tracked defects, presented detailed progress reports and feedback to promote code to production after thorough testing.
• Reviewed new or modified programs, including documentation and specifications, to determine if program will perform per user request and conform to guidelines.
• Creating test data based on test cases.
• Executed regression tests, functional tests, and data tests. Reported, tracked, and helped determine priority of reported bugs.
• Executed SQL Queries to retrieve data from tables and to create views and perform backend testing.
• Prepared Weekly action report & QA feedback to QA team lead & Manager.
• Executed Cross browser compatibility testing on different system platforms: Internet Explorer, Chrome, Firefox and Safari.
• Performed back-end testing to ensure data consistency on front-end by writing and executing SQL queries in SQL Server.
• End-to-end functional coverage in testing efforts.
• Worked closely with business & development teams to analyze, define, and document testing requirements for functionality, logical processes & interfaces.
• Tracked, managed, and communicated defects status to management team & follow up until resolution.
• Performed System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Led weekly QA scrum meetings, tripod meeting, and weekly defect meetings.
• Participated in daily stand-up meetings, sprint planning meeting, sprint demo and sprint retrospective meetings.
• Performed regression testing by using selenium.
• Expert knowledge in verifying notices generated after daily batch run. Comparing notices 'key message' and business ru