Warehouse Associate - The Rounds - Alexandria, VA
(2019-06 - 2025-05)
Company Closed
- Met with clients to discuss their orders that were placed to ensure it was accurate and submitted their request in the portal for processing.
- Maintained team efficiency and quality control of service by establishing a clear benchmark for orders.
- Supported the management team with planning programs that impact its entirety with the shipping packages process.
- Assigned assignments to help strengthen the colleague's knowledge in shipping to gain more in-depth skills that were needed to perform at a higher level in the organization.
- Consulted with management in evaluating policies and assist in developing portions of new production policies.
- Follow up with customers during and after the delivery of products to ensure the service is accurate.
- Assisted team members with inventory reviews.
- Ensured the team continued to support the customer's needs by motivating them to engage in frequent interactions to increase productivity.
- Continued to follow oral and written communication requests from management.
Team Member - Amazon - Rockville, MD
(2017-09 - 2019-09)
- Processed inbound/outbound operations to ensure products are shipped on time to meet expected customer delivery.
- Assisted in the recruitment activities of new team members to increase the workforce, by helping and planning/management issues such as recruitment retention, and training when called upon.
- Reviewed and assessed portions of the shipping programs along with the supervisor.
- Participated in monthly meetings to discuss outstanding issues for upcoming events to ensure the timelines were met.
- Managed daily goals by making needed adjustments to improve performance when time constraints and equipment issues arise.
- Processed shipments of products arriving departing from the facility using telecommunications systems.
- Performance audits.
- Communicated daily with management regarding the status of daily goals and operations.
Wheel Loader - The Capital Wheel (National Harbor) - Ft. Washington, MD
(2014-06 - 2017-11)
- Ensured guests were safely loaded into the gondola and carousel rides.
- Follow safety guidelines, procedures, and practices with the guest.
- Monitored attraction perimeter and restricted areas, such as the wheel platform, ramps access gated, and back area.
- Greeted guests as they approached and exited the rides.
- Grouped guests into maximum number for each ride.
- Maintained and cleaned the gondola after each ride.
- Served as the backup scanner.
