Asia Walker

Compassionate and dependable healthcare professional with experience in medication adherence, patient outreach, caregiving, customer service, and team leadership. Skilled in communicating with patients, maintaining confidentiality, coordinating care, and providing compassionate support in both clinical and customer-focused settings. Recognized for strong organizational skills, adaptability, and professionalism in fast-paced environments.

Accepted into both the Practical Nursing (PN) and Associate Degree Nursing (ADN) programs at East Mississippi Community College and committed to delivering exceptional patient-centered care while pursuing a nursing career.

Medical Representative - CareNet Health - Remote

(2026-04)

Led initiatives in the medication adherence department to enhance member engagement with WellCare Insurance. Facilitated communication with members, addressing medication questions and concerns effectively. Collaborated with Excel and OneNote teams to streamline data management processes.

Caregiver - Personal Care MidSouth LLC - Columbus, MS

(2025-11 - 2026-04)

Oversaw comprehensive care for grandmother in hospice, fostering a supportive environment. Executed tasks aligned with certified nurse aide responsibilities, enhancing client hygiene and comfort. Facilitated personal care activities, including feeding and clothing changes, to promote dignity and well-being.

Team Member - Chick-fil-a - Jacksonville, FL

(2024-05 - 2025-06)

• Trained new team members by relaying information on company procedures and safety requirements.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked different stations to provide optimal coverage and meet production goals.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Operated register to process payments and collect cash payment for order totals.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.

Kitchen Shift Leader - BONO'S - Jacksonville Beach, FL

(2023-05 - 2024-05)

• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Directed activities of team of skilled kitchen workers preparing and serving meals.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Seasonal Guest Advocate - Target - Jacksonville, FL

(2022-09 - 2023-03)

• Implemented and developed customer service training processes.
• Maintained up-to-date knowledge of product and service changes.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Kitchen Staff Member - Wonderbird - Jacksonville, FL

(2021-08 - 2022-08)

• Sanitized dining ware and kitchen equipment according to health code standards.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Learned other teammates' work tasks to train as backup.

Associate of Applied Science - Nursing - East Mississippi Community College

Associate Degree In Nursing - Science Education - Florida State College

High School Diploma - Duncan U. Fletcher High School (2023-06)