Asma Vhora

Computer and Information Science graduate with practical knowledge of Windows administration, network and desktop support, hardware/software troubleshooting, Microsoft technologies, virtualization, and IT operations. Skilled in troubleshooting system and connectivity issues, configuring hardware and peripherals, and supporting Windows environments. Familiar with Windows Server, Active Directory, DNS, DHCP, PowerShell, Microsoft 365, VMware, network security, backup and recovery, and endpoint support.

Strong analytical, problem-solving, communication, and customer-service skills with the ability to work effectively both independently and as part of a team.

VLAN Configuration, 802.1Q Trucking & Layer 2 Troubleshooting - CCNA/ Cisco Networking hands on experience - Chicago

(2023-08 - 2023-11)

• Designed and configured a small Cisco network consisting of two switches, one router, and multiple PCs using Cisco Packet Tracer.
• Created and configured VLAN 10 and VLAN 30 to segment network traffic and assigned switch access ports to the appropriate VLANs.
• Configured and verified an IEEE 802.1Q trunk between switches to support communication across VLANs.
• Used Cisco IOS commands to configure switches, interfaces, VLANs, and trunk ports.
• Verified VLAN and trunk configurations using show vlan brief and show interfaces trunk commands.
• Diagnosed and resolved a CDP Native VLAN Mismatch, reinforcing the importance of matching native VLAN configurations for reliable trunk communication.
• Performed ICMP connectivity testing using ping and analyzed communication between network devices and hosts.
• Investigated inter-VLAN communication, default gateways, and the fundamentals of router-based inter-VLAN routing.
• Applied Layer 2 troubleshooting techniques to identify configuration issues, implement corrections, and verify successful network connectivity.
• Strengthened hands-on knowledge of Cisco switching, VLANs, trucking, network segmentation, Layer 2 troubleshooting, and network connectivity as part of ongoing CCNA studies.

VLSM, VLAN Segmentation & Inter-VLAN Routing - CCNA/ Cisco Networking hands on experience - Chicago

(2022-09 - 2026-06)

• Designed and configured a departmental network with VLAN 10 (Engineering), VLAN 20 (HR), and VLAN 30 (Sales) using Cisco Packet Tracer.
• Applied VLSM (Variable Length Subnet Masking) and subnetting concepts to efficiently allocate IP address space based on departmental host requirements.
• Configured VLANs and assigned switch access ports to the appropriate departmental networks.
• Used Cisco IOS commands including show vlan brief and show ip interface brief to verify VLAN membership, interface status, and network configuration.
• Configured and tested Inter-VLAN Routing to enable communication between Engineering, HR, and Sales networks through Layer 3 routing.
• Performed ICMP ping testing between hosts to validate network connectivity and identify communication failures.
• Troubleshot connectivity issues by analyzing IP addressing, VLAN configuration, subnetting, default gateways, and routing.
• Demonstrated understanding of how VLANs create separate broadcast domains and how Layer 3 routing enables communication between VLANs.
• Strengthened practical knowledge of VLSM, subnetting, VLAN segmentation, Layer 2 switching, Layer 3 routing, IP addressing, Cisco IOS, and network troubleshooting.

Bachelor's - Computer Science - East-West University (2022-09 - 2026-06)