Mortgage Loan Officer / Credit Solution Advisor - Bank of America
(2016-05)
- Approve loans within specified limits and guidelines.
- Meet with applicants to obtain information for the loan application and to answer questions
- Educate and inform customers about the different terms and types of loans
- Ensure the customer is placed in the loan program that best fits the customer and his/her overall goals and expectations of the loan.
- Responsible for timely and accurate loan file submission to the underwriter.
- Promote business by developing relationships with new borrowers, realtors, and builders.
- Open checking, savings, credit card, auto loan, and certificate of deposit (CD).
Mortgage Loan Processor Specialist II - Bank of America
(2012-02 - 2010-10)
- Perform Welcome Calls, review loan application with borrower, and request income documentation, bank statements, and home insurance information
- Processed pre-approval letters
- Communicate status with the processor, vendor, and clients.
- Order appraisal report, credit report, title report, and verification of employment (VOE)
- Request subordination documents from 3rd party.
Mortgage Loan Officer/Processor - Cal State Relocation/CS Mortgage - Carmichael, CA
(2002-10 - 2009-02)
- Originate and process loans.
- Meet with applicants to collect loan application information and answer questions throughout the process.
- Review incoming documents, pay stubs, W-2s, tax returns, home insurance, flood insurance, and loan applications.
- Participate in an open house with realtors in Sacramento County and Yolo County.
- Educate and inform customers about the different terms and types of loans.
- Promote business by developing relationships with new and existing realtor partners, borrowers, and builders.
Area Manager - America Wood Molding - Sacramento, CA
(1999-06 - 2002-09)
- Direct staff, provide training and performance evaluations for the sales program.
- Coordinate sales distribution by establishing sales territories, quotes, and goals.
- Identify problems, diagnose causes, and determine corrective actions.
- Responsible for a large territory including but not limited to San Francisco County, Monterey County, Contra Costa County, Alameda County, Napa County, and Solano County.
- Assign sales territory to Sales Representatives.
- Executed daily operations of tracking the schedule for 10 Sales Representatives.
- Maintain close personal contact with Home Depot store managers, assistant managers, and store associates.
- Participated in New Home Depot Store Openings and resets for product line.
Independent Distributor - Archway Cookies - Belmont, CA
(1988-01 - 1997-06)
- Independent marketing, sales, and distribution of products.
- Product display, inventory, pricing, and stock rotation procedures
- Develop strategies to enhance sales production.
- Identified new customers through networking, cold calling, door knocking, and building relationships.
- Support, develop, and maintain relationships with store owners, managers, and staff.
- Territory coverage from San Jose to San Francisco.
