Operations & Client Services Manager
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Operations and team leadership professional with 25+ years of experience coordinating personnel, vehicles, and time-sensitive operations across military, law enforcement, emergency services, and business environments. Proven ability to manage multiple priorities, optimize workflows, supervise teams, and maintain strict accountability standards. Strong background in dispatch-style coordination, safety compliance, route awareness, and high-volume operational readiness.
Recognized for reliability, leadership, and disciplined decision-making in fast-paced environments.
Operations & Client Services Manager - Taylor Made Financial Services - Hopewell, VA
(2020-12)
Lead Firefighter / EMT-Intermediate - Fort Gregg-Adams Fire & Emergency Services - VA
(2004-01 - 2024-01)
Multiple Periods: 2004–2006 | 2010–2014 | 2020–2024
Lead Firefighter - Military Ocean Terminal Fire Services - Concord, CA
(2016-01 - 2020-01)
Lead Firefighter - Naval Air Station Lemoore Fire Services - CA
(2014-01 - 2016-01)
Deputy Sheriff - Hopewell Sheriff's Office - Hopewell, VA
(2010-01 - 2014-01)
Police Officer (Federal Service) - Fort Lee Police Department - Fort Lee, VA
(2003-01 - 2004-01)
Military Police Officer - United States Army
(1991-01 - 1998-01)