Team Leader - Hello Fresh - Phoenix, AZ
(2024-07)
- Oversees the production process, ensuring that production plans are executed efficiently and safely, and that quality standards are met
- Ensures compliance with food safety regulations, conducts audits, and manages quality assurance processes
- Ensures that production lines are adequately stocked with necessary ingredients and materials
- Performed daily temperature checks of freezers and refrigerators and documented results
- Trained staff on proper hygiene, sanitation, and food handling protocols
Equipment Operator/Team Leader - Ulta Beauty Inc.
(2020-03 - 2024-05)
- Operated range of heavy equipment, but not limited to forklifts, hand trucks, and scissor lifts with an advanced skill
- Followed established procedures for safely operating machinery while adhering to company policies at all times
- Collaborated with team members to optimize work processes, streamlining operations for increased efficiency
- Trained new employees in proper operation of heavy machinery according to company guidelines
- Quality Control- Performed inspections to ensure products met established quality standards
Assistant Manager - 5 Guys Burgers And Fries
(2017-05 - 2020-02)
- Managed budget implementations, employee reviews, employee attendance, timekeeping, payroll, facilitated training, capacity planning, and contract negotiations
- Developed and implemented strategies to increase sales and profitability
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
General Manager - Pita Grill Fresh
(2013-10 - 2020-02)
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Ensured compliance with local health department regulations regarding food safety standards
Assistant Store Manager - Wendy's Restaurant
(2012-10 - 2017-05)
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
