Estate Manager\Executive Personal Assistant - Confidential Private Employer - Greenwich Connecticut & L.I. N.Y.
(2021)
- Assist in the management of residences in Greenwich Connecticut and Quogue, L.I.
- Prepare and serve meals as needed and execute personal shopping requests and errands.
- Arrange hotel accommodation, ground travel and itinerary and provide personal service to Principal during domestic travel
- Schedule luxury vehicle maintenance and coordinate daily transportation needs for family members and guests
- Coordinate vendors for home repairs and preventive maintenance and provide proper care for furniture, antiques and art
House Manager - Confidential Private Employer - Scarsdale, N.Y.
- Performed consistent standard of professionalism, confidentiality and effective communication with principal employer, guests, staff and suppliers.
- Scheduled family travel, planned itineraries and meetings, coordinated and planned family hospitality, holiday and lifestyle events with Principal’s wife including menu planning and meal service
- Supervised domestic staff of four (Principal’s driver, family driver, housekeeper and Nanny) and managed security, hospitality and daily operations.
- Negotiated service contracts, reviewed and approved invoices and managed multiple and simultaneous renovation projects to deliver quality outcomes.
- Scheduled maintenance of household vehicles, systems, electronic equipment and pool.
- Sourced and maintained relationships with high caliber service suppliers for food and wine, maintained inventory and coordinated expert care of antiques, fine art and collectibles.
- Provided concierge services for guests, arranged hotel accommodation and travel and coordinated household needs for children in residence.
Residential Property Manager - Merlot Management - New York, N.Y.
(2005-06 - 2008-08)
- Assisted Managing Agent with daily management of ten co-ops and condos in NYC
- Maintenance and Repairs: supervised routine upkeep, preventative maintenance programs, and major capital improvement projects.
- Financial Management: Used Yardi software to input HOA fees and pay building expenses and handle accounting, budgeting and tracking of arrears. Uncovered Con Edison billing\overcharge discrepancy which resulted in significant savings for condominium building.
- Staff supervision: Managed building supers, doormen, porters and handymen, including scheduling and payroll
- Attended monthly Board meetings and building violation hearings to ensure compliance with NYC building compliance and rules.
Relief Manager - Extra Space Storage - Long Island New York
(2017-05 - 2022-05)
- Traveled between three properties for national self-storage company to oversee daily operations, security measures, customer service and sales to maximize occupancy and ensure a secure clean environment.
- Duties included financial administration, managing access, facility maintenance, performing routine security and lock checks and safety and marketing.
- Used technical and problem-solving skills to mitigate facility and security incidents and troubleshoot issues as they occurred.
- Demonstrated strong verbal and written communication, financial administration, computer literacy and the ability to work independently.
Site Manager - Freeport Self Storage - Freeport New York
(2012-05 - 2017-04)
- Contributed to the lease up of a brand-new storage facility on the south shore of Long Island and performed extensive property management and administrative duties.
- Performed property upkeep to maintain office, common areas and vacant units in safe, secure and clean conditions, interacted with moving companies and coordinated outside contractors for major repairs.
- Monitored security systems and conducted routine property inspections to ensure safety protocols and deter theft and vandalism.
- Performed inventory and collection efforts and prepared units for auction, when necessary
