Operations Lead at Harrison Concrete Coatings (2025-08 – Present)
- Helped launch a new concrete coatings business and built the workflow, standards, and execution structure needed for consistent delivery and growth.
- Built the operating process from lead intake through scheduling, onsite execution, invoicing, and payment processing.
- Developed van setup, field standards, handoff routines, and customer communication steps to support quality and scalability.
- Continue leading day-to-day operations, process improvement, and execution quality in a fast-moving field environment.
Operations Lead at Harrison Hardwood Floors (2024-01 – 2025-08)
- Led operations improvement for a growing field-service flooring business, focusing on standardization, efficiency, and scalability.
- Redesigned van layouts and field setup using 5S and Lean principles so crews could find tools quickly, maintain organization, and execute consistently.
- Created laminated SOPs, visual standards, and repeatable field processes to improve onboarding, consistency, and day-to-day execution.
- Helped scale the business from 2 vans to 4 by improving workflow, standard work, and operational discipline.
Technical Project Lead – Complex Equipment De-Installation at O'Brien General Contractors (2022-11 – 2023-10)
- Wrote work instructions and investigation plans for a complex equipment de-installation project with no OEM support or established precedent.
- Planned and coordinated daily shutdown, decommissioning, disassembly, rigging, and removal activities at the customer site.
- Designed custom transport tooling and execution plans to support safe, controlled removal under tight physical and schedule constraints.
Project Leader / Project Manager – Installations at ASML (2019-11 – 2022-05)
- Led customer-facing installation execution at domestic and international semiconductor fab sites, managing pre-install readiness, onsite issue escalation, daily execution alignment, and status reporting.
- Coordinated cross-functional teams up to 60 across logistics, subcontractors, in-house engineers, and project support staff.
- Owned escalation management and real-time problem-solving in uptime-critical customer environments with zero margin for workmanship error.
Engineering Manager at ASML (2018-09 – 2019-11)
- Managed staffing, allocation, coaching, development, and performance feedback for technical field engineering teams.
- Supported KPI tracking, process improvement, and operating-rhythm discipline while scaling team capacity to meet growing installation demand.
Lead Engineer – Upgrades, Installations, and Relocations at ASML (2016-06 – 2018-09)
- Led upgrade and installation execution in high-pressure customer environments, coordinating international field engineering teams.
- Designed and implemented accelerated onboarding and training that reduced technician time-to-readiness from about 8 months to 4 months.
- First field project under the new model completed with zero workmanship errors.
Install Engineer – ASML Tools at AM Technical Solutions (AMTS) (2013-08 – 2016-06)
- Supported mechanical installation activities at semiconductor customer sites with strong safety, procedure, and quality discipline.
- Worked in cleanroom environments where coordination, execution precision, and follow-through were critical.
- Selected to support an overseas internal ASML team after building a reputation for disciplined, high-quality field execution.
