Aurora Boyd

My name is Aurora Boyd. I’m a 27 year old married woman. I’m fun loving, caring & all about getting work done.

Barista at 7Brew Coffee (2024-12 – Present)

• Cash Handling
• Barista
• Order Taking
• Assisting Customers
• Cleaning, Organizing & Rotating Products

Dietary Aide/Cook/Activities Helper at Presidential Post Acute (2023-07 – 2025-03)

• Assisted in the preparation and delivery of meals to patients, ensuring adherence to dietary restrictions and preferences
• Maintained cleanliness and organization of kitchen area, including washing dishes, sanitizing surfaces, and restocking supplies
• Followed proper food handling procedures to maintain safety standards and prevent cross-contamination
• Followed recipes precisely to ensure consistent quality and taste of prepared meals
• Trained new dietary cook aides on proper food handling techniques and kitchen safety protocols
• Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
• Ensured compliance with health codes and regulations during food handling, storage, and preparation stages

Server/Bartender/Manager at G & R Tavern (2021-08 – 2023-06)

• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
• Efficiently handled cash transactions and accurately processed payments using POS system
• Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
• Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
• Maintained cleanliness of work area and dining room throughout the shift for a pleasant dining environment
• Handled cash transactions accurately using cash registers or handheld devices while adhering to company policies
• Maintained high standards of quality control to ensure customer satisfaction

Shift Supervisor at Goodwill Industries (2021-01 – 2021-08)

• Travels to other stores to assist & manage.
• Managed store budget, effectively controlling expenses while maximizing sales revenue
• Oversaw daily operations of a high-volume retail store, ensuring efficient and smooth workflow
• Managed daily operations, including scheduling, inventory management, and customer service
• Maintained high standards of quality control to ensure customer satisfaction
• Managed multiple projects simultaneously within established timelines

Assistant Manager at Dunkin' (2020-06 – 2021-01)

• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Developed employee schedules based on business needs while optimizing staffing levels during peak hours
• Maintained a clean and organized work environment, adhering to sanitation guidelines for food safety compliance
• Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
• Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
• Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients
• Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
• Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols

Shift Manager at Panera Bread (2019-01 – 2020-06)

• Oversaw daily operations of bakery, including production, inventory management, and quality control
• Managed daily operations, including scheduling, inventory management, and customer service
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed food inventory, minimizing waste and optimizing cost efficiency
• Maintained a clean and organized work area, adhering to sanitation regulations
• Trained new cooks on proper cooking techniques, safety procedures, and menu items
• Assisted in the assembly of dishes, including plating and garnishing for optimal presentation
• Managed inventory levels by monitoring stock quantities and notifying supervisor of low supplies
• Maintained knowledge of current menu offerings, including seasonal specials or limited-time promotions

Crew Member at Tim Hortons (2017-07 – 2018-12)

• Baking
• Making multiple drinks at a time
• Taking orders
• Drive thru
• Making food
• Cleaning
• Cash handling

High School Diploma – Marion, OH (2014-08 – 2018-05)