Barista at 7Brew Coffee (2024-12 – Present)
- Cash Handling
- Barista
- Order Taking
- Assisting Customers
- Cleaning, Organizing & Rotating Products
Dietary Aide/Cook/Activities Helper at Presidential Post Acute (2023-07 – 2025-03)
- Assisted in the preparation and delivery of meals to patients, ensuring adherence to dietary restrictions and preferences
- Maintained cleanliness and organization of kitchen area, including washing dishes, sanitizing surfaces, and restocking supplies
- Followed proper food handling procedures to maintain safety standards and prevent cross-contamination
- Followed recipes precisely to ensure consistent quality and taste of prepared meals
- Trained new dietary cook aides on proper food handling techniques and kitchen safety protocols
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
Server/Bartender/Manager at G & R Tavern (2021-08 – 2023-06)
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
- Maintained cleanliness of work area and dining room throughout the shift for a pleasant dining environment
- Handled cash transactions accurately using cash registers or handheld devices while adhering to company policies
- Maintained high standards of quality control to ensure customer satisfaction
Shift Supervisor at Goodwill Industries (2021-01 – 2021-08)
- Travels to other stores to assist & manage.
- Managed store budget, effectively controlling expenses while maximizing sales revenue
- Oversaw daily operations of a high-volume retail store, ensuring efficient and smooth workflow
- Managed daily operations, including scheduling, inventory management, and customer service
- Maintained high standards of quality control to ensure customer satisfaction
- Managed multiple projects simultaneously within established timelines
Assistant Manager at Dunkin' (2020-06 – 2021-01)
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Developed employee schedules based on business needs while optimizing staffing levels during peak hours
- Maintained a clean and organized work environment, adhering to sanitation guidelines for food safety compliance
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
- Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols
Shift Manager at Panera Bread (2019-01 – 2020-06)
- Oversaw daily operations of bakery, including production, inventory management, and quality control
- Managed daily operations, including scheduling, inventory management, and customer service
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed food inventory, minimizing waste and optimizing cost efficiency
- Maintained a clean and organized work area, adhering to sanitation regulations
- Trained new cooks on proper cooking techniques, safety procedures, and menu items
- Assisted in the assembly of dishes, including plating and garnishing for optimal presentation
- Managed inventory levels by monitoring stock quantities and notifying supervisor of low supplies
- Maintained knowledge of current menu offerings, including seasonal specials or limited-time promotions
Crew Member at Tim Hortons (2017-07 – 2018-12)
- Baking
- Making multiple drinks at a time
- Taking orders
- Drive thru
- Making food
- Cleaning
- Cash handling