Customer Service Representative - REDWOOD ANIMAL HOSPITAL - Castro Valley, CA
(2022-02)
- Answering phones, making appointments email and verbal, confirming day before appts, surgeries, rescheduling
- Greeting clients, dispensing medications and getting approved by doctor, receiving of prescriptions from outside pharmacies
- Preparing if patient check in following day surgery and all appointments
- Keep our animals have as pets in hospital taken care feed change bedding etc
- Open close front desk area, maintain front desk area
- Bilingual Spanish speaking reading write translate
- Patients into room with owner, check weights, assist veterinary technicians, assist doctor if needed
- Handle pick up of written scripts, medications, prescription dog or cat foods dry and wet
- Assist in kennels boarding of pets staying while in vacation dat, night, week(s)
Live in Home Pet Sitter - SAN LEANDRO/HAYWARD - San Francisco Bay Area, CA
(2011-01)
Pet Sitting of Dogs, Cats, Birds, Fish, Rabbits. Live in with Pet Environment
Office Manager/Veterinary Tech Assistant/Boarding Supervisor/Receptionist - SAN LEANDRO VETERINARY HOSPITAL - San Leandro, CA
(2011-01 - 2022-02)
- Front Desk, scheduling appointments, answering phones, filing, taking clients to rooms
- Cleaning of rooms, vaccinations, subcutaneous injections, pharmacy dispensing, nail trims
- Reminder cards mailing, supply ordering, payroll time cards
- Hiring of kennel & front desk position, kennel coverage duty, boarding organization
- Restraining dogs/cats, assist doctor exam(s)/ Euthanasia and IT repair
Caregiver/Personal Assistant - Contra Costa County - Concord, CA
(2016-01 - 2021-03)
My mom's caregiver personal assistant, best friend, companion,
Chiropractic Assistant - SUMMIT CHIROPRACTIC - Oakland, CA
(2008-06 - 2010-12)
Performed and prepared administrative office duties, worked closely with Doctor two office locations, directed patients to adjustment/treatment rooms, massaging, traction therapy set up, stems, heat, exercises, X-ray preparation and development, marketing, patient intake, scheduling appointments, New Patient Orientation Coordination, and patient testimonials. Attended Dr. Kimes Seminars in Salinas, CA.
Overnight Stocker/Pet Training Instructor - PETSMART - San Leandro, CA
(2005-08 - 2008-02)
- Stocking of merchandise supplies, cat/dog/small animal/fish, and other miscellaneous products throughout store
- Obedience Pet Trainer puppies/dogs age of 10 weeks to adult dogs, beginner, intermediate, advanced, potty training seminar, and private training courses and sales of classes
- Customer Service sales of store merchandise, veterinary referral within store, handle Training paperwork
- Ordering and maintaining training materials to have in stock
Legal Secretary - JACKSON LEWIS, LLP - San Francisco, CA
(2001-04 - 2005-02)
Litigation Secretary for employment, civil, personal injury and immigration defense firm. Overflow work in absence of secretary & paralegal.
- Prepared correspondence, filing court documents, pleadings requests/ responses, mail, dictation transcribing
- Calendaring, scheduled depositions, court reporters, meetings, client files, and travel arrangements
Legal Secretary - RYAN, ANDRADA & LIFTER - Oakland, CA
(2000-04 - 2001-04)
Litigation Secretary for medical civil personal injury insurance defense firm.
- Prepared correspondence, legal documents, filing court documents, pleadings requests/responses, court filings, mail
- Dictation transcribing, calendaring, scheduled depositions, court reporters, meetings, client files and travel arrangements
Administrative Assistant - ROSS DRESS FOR LESS - Newark, CA
(1998-09 - 2000-04)
Assistant to Director Store Operations, Fixture Manager, and Purchasing Supervisor.
- Prepared memos/ letters, reports, projects, supplies, calendaring for Director and Department
- Interfaced with the Construction, Store Planning, Store Facilities and all other Departments within the Company
Administrative Assistant - INTELECTRON INCORPORATED - Hayward, CA
(1994-04 - 1998-08)
Assisted VP of Sales & Marketing, 4 Sales Managers, CSM, and 50 Sales Reps.
- Maintained filing, faxing, correspondence, quotations, contracts, forecast spreadsheet reports
- Ordering hardware/national show preparations, special projects, hotel/travel arrangements
- Emailing, timesheets, product catalog layout
