Aurora Mejia

Certified Clinical Medical Assistant (CCMA) with hands-on dermatology externship experience in patient rooming, medical history collection, procedure preparation, provider assistance, EHR documentation, and prescription processing. Bilingual in English and Spanish, with strong organizational, communication, and patient care skills. Brings extensive management and customer service experience and a commitment to compassionate, efficient care.

Medical Assistant Extern at Advanced Dermatology Institute (2026-08 – Present)

• Room patients and collect patient information and medical histories to prepare for provider visits.
• Set up procedure trays and assist providers during examinations and procedures as needed.
• Clean and prepare examination rooms between patients, following infection control protocols.
• Update electronic health records and review patient paperwork for accuracy and completeness.
• Process and send prescriptions as directed by the provider.
• Provide English-Spanish translation to support communication between patients and providers.

Hair Salon Manager at Rascal Salon LLC/Supercuts (2020-02 – Present)

• Managed daily salon operations while ensuring compliance with company policies and service standards
• Schedule staff and delegate responsibilities to maintain efficient workflow and customer satisfaction
• Train and mentor new stylists on customer service techniques, salon procedures, and company expectations
• Resolve customer concerns professionally, increasing client satisfaction and retention
• Conduct employee evaluations and provided coaching to support professional growth and performance improvements
• Oversee inventory management and maintain adequate stock levels of salon products and supplies
• Enforce sanitation, hygiene and workplace safety standards
• Collaborate with team members to enhance service quality and improve the overall client experience

Store Manager at Robert Wayne Footwear (2015-07 – 2017-08)

• Directed daily retail operations and maintained inventory accuracy
• Trained, supervised, and motivated employees to achieve sales and customer service goals
• Analyzed sales trends to support merchandising and price decisions
• Implemented company policies and procedures to ensure operational compliance
• Coordinated with corporate teams regarding inventory and supply chain needs
• Developed visual merchandising displays to enhance product presentation and sales
• Recruited, onboarded, and trained new employees
• Created and managed weekly employee schedules

Certificate in Medical Assisting – Charter College-Oxnard, CA (2026-10)

– Lu Ross Academy-Ventura, CA (2013-06)