Tong Qiu

Hands-on hardware technician with 2+ years of experience supporting high-volume server preparation, diagnostics, equipment repair, physical connectivity testing, and deployment operations. Proven ability to follow detailed SOPs, identify and troubleshoot hardware issues, verify equipment condition, and work safely in fast-paced technical environments. Experienced with Dell PowerEdge and Supermicro systems, data center tools, and cross-functional support for engineering and operations teams.

Data Center Technician at PEG TECH INC (2024-04 – Present)

• Prepare, repair, test, and deploy approximately 60 servers per week for customer rental orders and data center deployment requests.
• Perform systematic hardware diagnostics; replace failed HDDs, SSDs, memory, power supplies, RAID cards, NICs, fans, motherboards, and CPUs; then verify system configuration and hardware status.
• Use iDRAC, IPMI, and BIOS to investigate boot and hardware issues, confirm configurations, and support basic firmware updates when required.
• Rack, cable, label, and organize Dell PowerEdge and Supermicro systems according to customer requirements, port maps, and established procedures.
• Test and verify Ethernet and fiber connectivity using fiber testers, optical power meters, link indicators, and physical port checks.
• Troubleshoot Layer 1 issues across cables, optics, fiber paths, switch ports, server ports, console connections, and management interfaces.
• Support Cisco and Juniper hardware operations, including switch installation, Cisco ASR 9010 line-card replacement, console cabling, management cabling, DWDM modules, and MUX fiber paths.
• Follow site access, safety, ESD, and equipment-handling procedures while completing work accurately in active colocation environments.

Bachelor's Degree in Journalism – Guangxi University of Foreign Languages (2016)